Edinburgh Airport, Ingliston, EH28 8AU
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Hi there. I would require to park from Sunday 27th May to Sunday 3rd June. It states that surcharges may be applicable if date overlaps from 31st May. Can you please find out what these are? Thanks
Kate, 08:39, 10/02/18
Hi there,
Thanks for getting in touch!
For information about the supplement payable for overstaying the expiry date, please contact Secure Airparks directly and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 10:13, 11/02/18
Hello I have just bought a voucher for 7 nights parking and as it said valid until end of May 2018 I would be fine. However having now looked at the small print it says it’s not valid over the Easter holidays! I am very annoyed that I didn’t look at the small print first but it didn’t say on the first page that there were any exemptions on days. I am very much hoping that you can offer me a refund.
Many thanks
Alison
09:50, 10/02/18
Hi Alison,
Thanks for getting in touch!
If you need a refund, please contact us at support@itison.com directly within 14 days of placing your order and we'll be happy to help!
Gillian, itison Customer Support, 10:14, 11/02/18
I am flying in 5 March @2.00pm and returning early hours of 13 March. Due to land @ 00.45am. Would the 8 day/7 night deal cover this?
Kevin, 12:55, 10/02/18
H Kevin,
Thanks for getting in touch!
If my counting is correct, your trip covers 8 nights in total. Additional parking can however be added for £5 per day, payable directly to Secure Airparks upon booking.
I hope this helps!
Gillian, itison Customer Support, 10:19, 11/02/18
I am travelling on 13th April to 28th April will I be able to use this voucher
16:03, 10/02/18
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes the 13th, 14th and 15th April, but you're welcome to contact Secure Airparks directly to discuss the full price cost of parking for these days alongside an itison booking starting from the 16th April.
I hope this helps!
Gillian, itison Customer Support, 10:17, 11/02/18
I am going away for 5 nights...can I purchase 7 day voucher?
09:28, 11/02/18
Hi there,
Thanks for getting in touch!
You are welcome to stay for a shorter duration than stated on your voucher, but I'm afraid no refund of the difference can be given.
I hope this helps!
Gillian, itison Customer Support, 10:15, 11/02/18
Will this cover a booking for 22 March to 6 April
17:02, 11/02/18
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes the 30 March - 15th April, but you're welcome to contact Secure Airparks directly to discuss the full price cost of parking for these days alongside an itison booking starting on the 22nd March.
I hope this helps!
Gillian, itison Customer Support, 17:12, 11/02/18
Can you talk me through booking the Secure Parking ....I have my voucher...but not sure how to book this online thank you
robert, 10:43, 12/02/18
Hi Robert,
Thanks for getting in touch!
If you need help booking online, you're welcome to contact us on 0141 223 8843 or at support@itison.com and we'll be happy to lend a hand!
Gillian, itison Customer Support, 10:55, 12/02/18
My mother is a wheelchair user, therefore whilst we can use the bus to travel to the terminal I need to check I can drop her off at the bus terminal whilst I park & then I can walk to the shuttle bus terminal?
20:28, 12/02/18
Hello,
Thanks for getting in touch.
You're welcome to discuss this directly with Secure Airparks, prior to purchase, and I'm sure they'll be happy to advise - all contact details can be viewed at https://www.secureairparks.com/en/location/
I hope this helps!
Jenny, itison Customer Support, 09:42, 13/02/18
We're flying from Edinburgh airport on Saturday 9th June until Friday 29th June. Can I use this voucher for those dates or must it be used only for parking prior to 31st May? I look forward to hearing from you. Many thanks. Senga Nicol
Senga, 19:12, 13/02/18
Hi Senga,
Thanks for getting in touch.
Sorry, the voucher is only valid to use for a stay prior to the expiry date of the 31st of May 2018.
We've some great offers in the pipeline though and may have something similar shortly that'll be more suitable for you.
Jenny, itison Customer Support, 11:08, 14/02/18
Hi I'm booked to fly Saturday 5th May and due back in Monday 7th May so only need the parking for 2 nights. Can I still use this deal or what is the cost for 2 nights parking
Julie, 09:02, 14/02/18
Hi Julie,
Thanks for getting in touch.
Members are welcome to stay for shorter durations. No refund of difference/further discount will be given though.
I hope this helps!
Jenny, itison Customer Support, 11:04, 14/02/18
I only need this for two days from 23-25 February. Is it still valid for 2 days?
09:09, 14/02/18
Hello,
Thanks for your question.
Members are welcome to stay for shorter durations. No refund of difference/further discount will be given though.
I hope this helps!
Jenny, itison Customer Support, 11:04, 14/02/18
According to Air Parks The 7 night deal appears to be sold out for my dates in April. Why are Itison still selling? I will now require a refund.
cameron, 15:02, 14/02/18
Hi Cameron,
Thanks for getting in touch, though sorry you couldn't book the dates of your choice this time.
Please just contact us at support@itison.com within 14 days of purchase for a full refund.
Jenny, itison Customer Support, 15:07, 14/02/18
Arrival 5pm 9th May depart 2pm 23rd May is this within 14 Day voucher. ?
Thanks Dave
Dave, 15:56, 14/02/18
Hi Dave,
Thanks for getting in touch.
The 14 day voucher should fit in with your requirements -any additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
I hope this helps!
Jenny, itison Customer Support, 16:01, 14/02/18
Sorry mistake>> Arrival 5pm 8th May depart 2pm 23 rd May Voucher okay ?
Dave, 16:02, 14/02/18
Hello again Dave,
Sorry this will be more than 14 nights but any additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
I hope this helps.
Jenny, itison Customer Support, 16:04, 14/02/18
Looking for parking from 28th Feb until 20th March. How much would that cost me with this voucher please?
Thanks,
R Glass
Rick, 15:59, 14/02/18
Hi Rick,
Thanks for getting in touch.
Sorry, multiple voucher purchases permitted but up to two consecutive weeks.
Additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
I hope this helps.
Jenny, itison Customer Support, 16:03, 14/02/18
That’s a pity, taxi from and to the airport winds up cheaper than parking in that case. Taxi it is then!!!
Rick, 16:05, 14/02/18
i wanted to buy this to use on 5th june until 12th june this is a shame
janet, 18:15, 14/02/18
Hi Janet,
Thanks for getting in touch!
I'm afraid this voucher is only valid until Thursday 31st May 2018, so wouldn't be valid for parking in June.
I'm sorry for the disappointment caused, but we've got some great deals in the pipeline so hopefully, something suitable will pop up soon!
Ruth, itison Customer Support, 08:37, 15/02/18
I am going away from 16th may to 3rd June is there a deal for 17 days?
Pam, 18:42, 14/02/18
Hi Pam,
Thanks for getting in touch!
The longest option we have would be for 14 nights, 15 consecutive days parking for one vehicle. Additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
Our voucher is only valid until Thursday 31st May 2018, so any days used past this date would need to be paid for directly to Secure Airparks.
I hope this helps!
Ruth, itison Customer Support, 08:41, 15/02/18
My flight would be landing the afternoon of 30 March. Would that mean my stay falls in or out of the eligibility? The exclusion does not say it is inclusive of the 30th.
ANDREA, 16:47, 16/02/18
Hi Andrea,
Thanks for getting in touch!
I'm afraid the 30th is excluded, so your voucher can't be used to stay on this date.
I hope this answers your question though!
Gillian, itison Customer Support, 15:38, 17/02/18
We are flying on 30th April returning late on 3rd May, would a. 3 night voucher cover this or would we require a 7 night one?
Valerie, 10:27, 19/02/18
Hi Valerie,
Thanks for getting in touch.
I'm happy to advise the three-night voucher is valid for three nights and four consecutive days.
I hope this helps.
Jen, itison Customer Support, 10:38, 19/02/18
Can you advise if this deal covers 22 March to 7 April.
Thanks
Anne
14:05, 21/02/18
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes the 30 March - 15th April, but you're welcome to contact Secure Airparks directly to discuss the full price cost of parking for these days alongside an itison booking starting on the 22nd March.
I hope this helps!
Jen, itison Customer Support, 14:48, 21/02/18
I booked the seven day parking when i went to book it said it was sold out ? Can you advise what i do with the voucher ?
Jacqueline, 10:33, 22/02/18
Hi there,
Thanks for getting in touch.
If you'd like to drop us an email at support@itison.com, we'll be happy to look into this for you.
Jen, itison Customer Support, 10:56, 22/02/18
Hi,
I would be looking to park from the 15th April to the 18th April. I notice in the small print that it says the voucher is not valid on the 15th? Would I still be able to purchase and use a 3 night voucher if it starts the 15th? Or would I have to pay a separate fee to park on the 15th? I hope this makes sense.
Thanks for your help.
Kay, 09:15, 24/02/18
Hi there,
Thanks for getting in touch!
Your voucher can't be used on excluded dates, but you're welcome to pay Secure Airparks directly if your stay included these dates.
I hope this helps!
Courtney, itison Customer Support, 09:25, 25/02/18
Hello i am enquiring about your offer with Edinburgh airport parking we will depart April 21st arriving airport at 11.00am and collecting the car at 15.00pm on Saturday 5th May which is 14 nights please could you confirm we are within the the time and nights allowed [14 nts] for the parking evin though it goes in to the 15th day ???
17:13, 25/02/18
Hi there,
Thanks for getting in touch!
This should be absolutely no problem as stay would be 14 nights, but you're welcome to call Secure Airparks to confirm this and discuss the cost of any additional days if needed.
I hope this helps!
Courtney, itison Customer Support, 17:25, 25/02/18
Hi there, I am looking to see which voucher would be applicable for use when I require parking from 4am on 13/05/2018 to 10:30pm on 17/05/2018? Would the 3 night, 4 day voucher cover this (I'm not sure if the time I need on 13/05 would could as day or night?) or would I need to get the 7 day, 8 night voucher? Thank you in advance.
Lucy, 20:59, 25/02/18
Hi Lucy,
Thanks for getting in touch!
The parking you've described would be classed as 4 nights.
I hope this helps!
Jen, itison Customer Support, 09:02, 26/02/18
Hello, I’ve booked this deal and need to provide my itison account number. Where do I find this?
Many thanks
Alison
09:12, 26/02/18
Hi Alison,
Thanks for getting in touch!
Your itison membership number is the Voucher Code provided at top of your voucher.
I hope this helps!
Jen, itison Customer Support, 09:52, 26/02/18
Hello! Silly question but I want to park from 9-11 March. That will only be 2 nights technically so will the deal cover this?
Aisling, 15:49, 27/02/18
Hi there,
Thanks for getting in touch!
You are welcome to stay for a shorter duration than stated on your voucher, but I'm afraid no refund of the difference can be given.
I hope this helps!
Jen, itison Customer Support, 16:10, 27/02/18
If i buy the itison voucher then go online to book Airparks it does not state on the Airparks webpage you are booking with a voucher,how do u go about this. Do you have to call Airparks to explain this you are booking with a voucher
16:01, 05/03/18
Hello,
Thanks for getting in touch.
The link to secure your booking and all booking instructions are provided on your voucher after purchase.
If you're unable to secure the booking of your choice, a full refund can be requested within 14 days of purchase.
I hope this helps!
Jenny, itison Customer Support, 16:04, 05/03/18
Hi, I would like to purchase 1 week ticket, and book form the 25th of March until the 1st of April.
However I can read on the conditions that the voucher Excludes 30 Mar - 15 Apr 2018.
Can I still book the week ?
Thank you
Emilie, 09:06, 08/03/18
Hi Emilie,
Thanks for getting in touch.
I'm afraid as the 30th March until 15th April is excluded, you will be unable to make a booking which crosses over these dates.
I hope this answers your query!
Jen, itison Customer Support, 09:19, 08/03/18
We fly on the 15th April would we be able to use this voucher ?
Lynn, 11:05, 12/03/18
Hi Lynn,
Thanks for getting in touch.
I'm afraid the 15th April is excluded from this offer so you would be unable to use this voucher for a stay commencing on this date.
I hope this answers your question though!
Jen, itison Customer Support, 11:19, 12/03/18
Hi there
Is there a phone no or email address to make our booking?
21-25 March. So we took the 7 day voucher (still great value).
Graeme, 11:13, 15/03/18
Hi there,
Thanks for getting in touch.
Full instructions on how to book online will be provided in the How to Book section of your itison voucher following purchase.
I hope this helps.
Jen, itison Customer Support, 11:24, 15/03/18
I just paid £24 pounds to park with secure parks for 7 nights via itison only to be told my required dates are sold out and will now cost me £35 . I feel misled to say the least and would like a refund please.
12:43, 18/03/18
Hi there,
Thanks for getting in touch - I'm sorry for the disappointment caused here.
If you need a refund, just get in touch with us at support@itison.com directly within 14 days of placing your order and we'll be happy to help!
Gillian, itison Customer Support, 14:18, 18/03/18
Looking to book 12th May pick up 27th May how do UK check if available for these dates ?
17:46, 18/03/18
Hi there,
Thanks for getting in touch!
Full booking instructions will be provided in the How to Book section of your itison voucher following purchase. If you can't get the dates you're looking for, you're welcome to request a full refund within 14 days of purchase.
I hope this helps!
Jen, itison Customer Support, 09:07, 19/03/18
Hi I am looking to book for 4 nights, do I just buy the 3 nights and add another night at £5 or do I buy the 7 night voucher
12:29, 22/03/18
Hi there,
Thanks for getting in touch.
You're welcome to use the 7 night voucher for a shorter duration but it may be more economical to purchase the shorter duration voucher and pay to extend your stay directly.
I hope this helps.
Jen, itison Customer Support, 12:36, 22/03/18
I've just purchase a 3 day / 4 night voucher and used this to book with Secure Airparks - their system requested my Itison Membership number which I didn't know I had? I put in the voucher number instead which was accepted but just wanted to check that this is OK or do I actually have a membership number to use ? thanks , Lynne
Lynne, 18:30, 22/03/18
Hi Lynne,
Thanks for getting in touch!
The booking instructions on your voucher ask that you enter your voucher code in the 'itison membership number' field, so you've certainly booked this correctly.
I hope this helps!
Courtney, itison Customer Support, 09:07, 23/03/18
I am traveling 14th April to 21st April 2018 can you tell me how much this would be please
09:41, 30/03/18
Hello,
Thanks for getting in touch.
Sorry the 14th & 15 of April are 2 of the dates excluded from the offer so you wouldn't be able to use a voucher to cover this full stay.
I hope this helps.
Jenny, itison Customer Support, 09:47, 30/03/18
Can I get this for 11 days instead of paying for 14 nights
David, 12:37, 30/03/18
Hello David,
Thanks for getting in touch.
You're welcome to stay for shorter durations than the voucher is valid for, but no refund of difference/further discount will be given.
I hope this helps.
Jenny, itison Customer Support, 13:00, 30/03/18
We are away 26th May and return 6th June ... are we able to use this voucher?
Louise, 10:19, 01/04/18
Hi Louise,
Thanks for getting in touch!
Stays must be complete and cars vacated from the premises by the 31 May 2018. Stays overlapping this date will be subject to availability and additional surcharges as outlined by Secure Airparks.
I hope this helps!
Gillian, itison Customer Support, 11:57, 01/04/18
Hi , looking to book 3rd of May to the 10th of May
16:34, 01/04/18
Hi there,
Thanks for getting in touch!
Full instructions on how to book your dates online will be provided in the How to Book section of your voucher following your order.
I hope this helps!
Gillian, itison Customer Support, 16:47, 01/04/18
Hi can you do 4 nights in April
23:00, 01/04/18
Hi there,
Thanks for getting in touch!
Voucher option 1 is for 3 nights only and it does exclude the 30th March-15th April, but you are welcome to use this voucher for a 4 night stay from the 16th April, paying Secure Airparks directly for the extra night taken.
I hope this helps!
Gillian, itison Customer Support, 09:23, 02/04/18
This may sound like a silly question but when it says in small print excludes 30 Mar - 15 April 2018 does that mean i can book in my car from 15 April?
Linda, 14:26, 03/04/18
Hi Linda,
Thanks for getting in touch!
As the 15th April is excluded from this offer, you wouldn't be able to start a stay on this date.
I hope this answers your question though.
Jen, itison Customer Support, 14:37, 03/04/18
Is it not valid for July ?
jayne, 22:45, 13/04/18
Hi Jayne,
Thanks for getting in touch!
This voucher is valid until Thursday 31st May 2018, so couldn't be used for a trip in July I'm afraid.
I hope this answers your query.
Ruth, itison Customer Support, 09:31, 15/04/18
Does the driver put your luggage on and off the bus or do you have to do it yourself?
Brenda, 08:39, 14/04/18
Hi Brenda,
Thanks for getting in touch.
You're welcome to discuss this directly with Secure Airparks, prior to purchase, and I'm sure they'll be happy to advise - all contact details can be viewed at https://www.secureairparks.com/en/location/
I hope this helps!
Ruth, itison Customer Support, 09:44, 15/04/18
Any parking deals for Glasgow airport at the moment
edward, 11:28, 14/04/18
Hi Edward,
Thanks for getting in touch!
I'm afraid this voucher is for Edinburgh Airport only, and we don't currently have any offers for parking at Glasgow Airport.
We've some great deals in the pipeline though, so hopefully something suitable will pop up soon!
Ruth, itison Customer Support, 09:54, 15/04/18
HI,
I have purchased this vouches & currently trying to book. a requirement is to confirm my ITISON membership number. Please advise where I can locate this as I cannot seem to find ?
Thanks !
Paula
paula, 08:19, 19/04/18
Hi Paula,
Thanks for getting in touch!
I'm happy to let you know your itison membership number is the Voucher Code provided at top of your voucher.
I hope this helps!
Ruth, itison Customer Support, 08:53, 19/04/18
I'm going to be travelling from Edinburgh but for 6 days not 7
Would this voucher cover me?
Alexandra, 09:31, 19/04/18
Hi Alexandra,
Thanks for getting in touch.
You're welcome to stay for shorter durations than the selected voucher is valid for, but no refund of difference/further discount will be given.
I hope this helps!
Jenny, itison Customer Support, 09:35, 19/04/18
Hi
I would be looking to park Friday 25th May at around 4am for a 6.30am flight, arriving back Monday 28th in the afternoon, are these dates available? And does the shuttle operate through the night?
Thanks in advance!
Regards
Kelly, 10:13, 19/04/18
Hi Kelly,
Thanks for getting in touch!
I'm happy to let you know these dates aren't excluded from our offer, but all bookings are subject to availability.
You can drop off and collect your vehicle 24 hours a day, and for more information on the shuttle you're welcome to pop over to https://www.secureairparks.com/en/about-us/
I hope this helps!
Ruth, itison Customer Support, 10:19, 19/04/18
Is there a price for 4 night parking from 10th May to 14th May?
Debbie, 15:48, 19/04/18
Hi Debbie,
Thanks for getting in touch!
I'm happy to let you know our offer is £15 for 3 nights, 4 consecutive days parking. Additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
I hope this helps!
Ruth, itison Customer Support, 16:07, 19/04/18
Good Morning,
I would like to book ffrom Thursday May 15th returning on Monday 19th May does this voucher cover this period?
Many thanks
Alison
Alison, 05:07, 20/04/18
Hello Alison,
Thanks for getting in touch.
The vouchers are valid to use until the 31st of May 2018, 7 days a week; subject to availability.
You're welcome to stay for shorter durations than the voucher is valid for but please note no refund of difference/further discount will be given.
I hope this helps!
Jenny, itison Customer Support, 09:25, 20/04/18
Hello
I bought an airport parking voucher a while ago and booked for the weekend when all the flights were cancelled, so I wasn’t able to use it.
I then got a message from you, saying I had an unused voucher. I tried to book for next weekend 27-29 April, but was told my code was invalid.
Can you tell me if this voucher is valid or not, please?
Howard Haslett
Howard, 10:05, 22/04/18
Hi Howard,
Thanks for getting in touch!
It will be at the discretion of Secure Airparks to allow your code to be used for another booking, but you're welcome to discuss this with them directly.
I hope this helps!
Gillian, itison Customer Support, 10:29, 22/04/18
Hi ther
I’m looking for parking from 18th June till the 29 June would thoose dates be ok
april, 09:26, 26/04/18
Hi April,
Thanks for getting in touch!
I'm afraid this voucher can only be used until Thursday 31st May 2018, so it sadly can't be used in June.
I hope this answers your question though!
Gillian, itison Customer Support, 09:37, 26/04/18
Hi
I recently bought this voucher and tried to book 11-15 may but it said sold out on the voucher and wouldn’t let me book dates, I did receive a refund from Itison but wondered why this voucher is still on sale
Many thanks
Yvonne
yvonne, 15:16, 27/04/18
Hi Yvonne,
Thanks for getting in touch though sorry you couldn't get the booking you wanted with this voucher.
Bookings are issued first come first served by Secure Airparks and subject to their availability. Some bookings will be more popular than others - you're certainly welcome to check with a deal provider, prior to purchase, if your particular dates are available. Otherwise a full refund can be requested within 14 days of purchase if you can't get the booking you want.
I hope this helps.
Jenny, itison Customer Support, 15:32, 27/04/18
Can I use it next for 5days parking at Edinburgh Airport?
How many can you purchase?
Thomas, 20:44, 28/04/18
Hi there,
Thanks for getting in touch!
Option 1 for this deal is valid for 4 consecutive days parking, additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
Multiple voucher purchases are permitted; a max of two vouchers per person.
I hope this helps!
Courtney, itison Customer Support, 10:27, 29/04/18
I’d like to park from Wednesday 2 to Monday 7 May, is the voucher valid?
If so, can I purchase two vouchers, one for my friend as well?
Thomas, 20:46, 28/04/18
Hi there,
Thanks for getting in touch!
This offer is valid until Thur 31 May 2018, and can be used 7 days a week; subject to availability.
Multiple voucher purchases are permitted; a max of two vouchers per person.
I hope this helps!
Courtney, itison Customer Support, 10:29, 29/04/18
IS the airport parking deal sold out i am looking fot parking fromJanuary 2019 from the 25th until the1st of feb
James, 13:52, 12/09/18
Hi James,
Thanks for getting in touch!
I'm afraid this is an older deal which is no longer available to purchase.
You're welcome to check out our current deal for Secure Airparks by popping over to https://www.itison.com/Aberdeen/deals/secure-airparks-edinburgh-airport-parking
I hope this helps!
Ruth, itison Customer Support, 14:03, 12/09/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
3 nights, 4 consecutive days parking for one vehicle OR
7 nights, 8 consecutive days parking for one vehicle OR
14 nights, 15 consecutive days parking for one vehicle
Voucher is valid until Thur 31 May 2018, 7 days; subject to availability.
Excludes 30 Mar - 15 Apr 2018.
Advance booking required. Voucher must be booked by Thur 3 May 2018 (we don’t want you to miss out!)
Bookings should be made at least 24 hours in advance.
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
itison does not have access to the booking system, for all booking enquiries please go to Secure Airparks directly.
Multiple voucher purchases permitted; Max two vouchers per person, up to two consecutive weeks.
Members can drop off/collect their vehicle 24 hrs a day.
Members are welcome to stay for shorter durations. No refund of difference/further discount given.
Additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
Stays must be complete and cars vacated from the premises by Thur 31 May 2018. Stays overlapping this date will be subject to availability and additional surcharges as outlined by Secure Airparks.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.