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We have a baby, would we be able to bring her and have her stay in her pram in the room?
18:46, 24/10/18
Hi there,
Thanks for getting in touch.
I can confirm children over the age of 9 years old are permitted entry with this deal.
I hope this answers your question.
Rachael, itison Customer Support, 09:04, 25/10/18
Would this be suitable for just two players? Is seating provided in the rooms? Are the rooms suitable for people with mobility issues who are not in a wheelchair? thanks
Carolyn, 01:27, 28/10/18
Hi Carolyn,
Thanks for getting in touch!
I can confirm this voucher is valid for up to 6 players. The Escape Room permits teams of 3-7 players.
You are welcome to discuss any special requirements with Catch 22 directly by heading to https://www.catch22rooms.com/contact and they'll be happy to advise.
I hope this answers your query.
Rachael, itison Customer Support, 08:59, 29/10/18
Hi I was wondering if it would be suitable for 5 12 year olds(accompanied by 1 adult) I.e. would they be able to solve it.
Thanks in advance
06:07, 05/11/18
Hi there,
Thanks for getting in touch!
I can confirm children are permitted with this deal: minimum age 9 years; under 16's must be accompanied by an adult.
You can find out more about The Escape Room Game by heading to https://www.catch22rooms.com/
I hope this helps!
Rachael, itison Customer Support, 09:19, 05/11/18
Would it be suitable for 8 players? I know it says for up to 6 with an additional charge of £13 and so would it be possible to add on another 3 players?
21:37, 13/11/18
Hi there,
Thanks for getting in touch!
I'm afraid the maximum room capacity is 7 people, so only one additional player can be added.
I hope this answers your query.
Ruth, itison Customer Support, 11:14, 14/11/18
Can 4 players just play
09:46, 05/12/18
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid for up to 6 players. The Escape Room permits teams of 3-7 players.
I hope this helps!
Courtney, itison Customer Support, 10:15, 05/12/18
Is the price of £39 for 6 people ?
Kathleen, 13:11, 12/12/18
Hi Kathleen,
Thanks for getting in touch!
I can confirm this voucher is valid for up to 6 players.
I hope this helps!
Gillian, itison Customer Support, 13:21, 12/12/18
Hi
When are the vouchers valid from and to.
Thanks
Sandra
Sandra, 17:43, 16/12/18
Hi Sandra,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Sunday 17th March 2019, subject to the valid days, time and availability.
I hope this helps!
Gillian, itison Customer Support, 09:47, 17/12/18
Hi I was wondering if I went ahead and purchased the voucher and there is not a suitable date would I be able to cancel and get a refund.
Thanks
11:33, 02/01/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase. If you're unable to secure a suitable booking just drop our customer support team a line at support@itison.com or give us a wee ring on 0141 223 8843.
I hope this helps!
Rachael, itison Customer Support, 10:26, 03/01/19