Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi can I use for 2 adult s and 2 teenagers?
angela, 11:17, 06/06/23
Hi Angela,
Thanks for getting in touch!
I'm happy to let you know that this deal is suitable for all ages, though under 16 year old's must be accompanied by an adult.
I can confirm that child tickets are valid for ages 1 - 12 years.
I hope this helps!
Caitlin, itison Customer Support, 11:33, 06/06/23
hi,
i went to fife zoo to day
and they never accepted the code you emailed me,
i should get my money back.
i contact fife zoo they could not find the numbers that should have been on the email. B PATERSON.
14:43, 01/07/23
Hi there,
Thanks for getting in touch, although I'm so sorry for the trouble caused here.
Please contact support@itison.com with your voucher code and we'll be happy to advise.
Thanks in advance,
Lucy, itison Customer Support, 09:06, 03/07/23
Is it £5 per person?
19:50, 10/07/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know the options -
One adult and one child entry £5
Two adults entry £6.00
One adult and two children entry £7.00
Two adults and one child entry £8.00
Two adults & 2 children or 1 adult & 3 children entry £9.00
Two adults & 3 children entry £10.00
I hope this helps!
Fiona, itison Customer Support, 07:56, 11/07/23
Does this voucher include entry to the soft play?
laura, 18:27, 22/07/23
Hi Laura,
Thanks for getting in touch!
I'm afraid Fife Zoo unfortunately no longer has a soft play area.
I hope this answers your query though.
Phoebe, itison Customer Support, 10:40, 24/07/23
Hi, would I be allowed to take my well behaved little dog on a lead with me.
donna, 13:51, 30/07/23
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at the zoo.
I hope this answers your question though.
Phoebe, itison Customer Support, 12:55, 31/07/23
Hi how much is it for two adults and one child age 7 please
16:37, 04/08/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know vouchers to allow entry for two adults and one child are priced at £8.
I hope this helps!
Wallis, itison Customer Support, 10:23, 05/08/23
Do you accept dogs
20:19, 09/08/23
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at the zoo.
I hope this answers your question though.
Rachael, itison Customer Support, 09:43, 10/08/23
is there single adult tickets available as I will be in a party of three adults?
jim, 14:04, 10/09/23
Hi Jim,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Fife Zoo directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 09:19, 11/09/23
thank you very much for your response
jim, 09:29, 11/09/23