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I would like to get my son this. He is 11. I would accompany him. Would I just need to buy one ticket?
Regards Alison
09:42, 12/12/18
Hi Alison,
Thanks for getting in touch.
This deal is suitable for ages 14+, so I'm afraid it can't be used by an 11-year-old.
I'm sorry for the disappointment but I hope this answers your question.
Courtney, itison Customer Support, 09:56, 12/12/18
Hi, my son is 10 years old and he wants to be a pilot ?✈️ when he’s older - he already has been in the cockpit of the plane and spoken to the pilot - this experience would be a dream for him. I would supervise him at all times, would the age restriction prevent him from the experience?
Many Thanks
Claire, 09:55, 12/12/18
Hi Claire,
Thanks for getting in touch!
I'm afraid this deal is suitable for ages 14+ only (and under 16's must be accompanied by an adult).
I hope this answers your question though!
Gillian, itison Customer Support, 10:03, 12/12/18
Can you advise if there’s a weight/size restriction oin the simulator
11:53, 12/12/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know participants must be physically fit and able to climb in and out of the simulator with ease. If you have any health, height or weight concerns, you;re welcome to discuss these directly with Leading Edge Flight Training on 0141 404 1830.
I hope this helps.
Ruth, itison Customer Support, 12:31, 12/12/18
Hi,
Can the participant have a friend accompany them? Thanks, Louise
09:10, 19/12/18
Hi Louise,
Thanks for getting in touch!
There is a maximum of 1 person per simulator experience.
I hope this answers your question.
Courtney, itison Customer Support, 09:23, 19/12/18
My wife purchased the 30 minute experience as a Christmas present. Can you please advise if the voucher can be upgraded to a 90 minute experience and if so can you please advise the additional cost and how I would go about this - thanks
eric, 11:27, 03/01/19
Hi Eric,
Thanks for getting in touch!
I'm afraid we can't exchange vouchers, but if your wife would like to discuss the order further she's welcome to contacts us directly at support@itison.com.
I hope this helps!
Gillian, itison Customer Support, 11:34, 03/01/19
After purchase , How long before it expires Lorraine
09:14, 03/02/19
Hi Lorraine,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid until Sunday 31st March 2019; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 09:26, 03/02/19