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Can you please let me know if pets are allowed ?
08:49, 29/08/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs are permitted; please note any damage caused by pets must be paid before leaving directly to Ecocamp Glenshee.
I hope this helps!
Wallis, itison Customer Support, 08:53, 29/08/19
When can I use this voucher
Peter, 08:14, 09/09/19
Hi Peter,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used from Monday the 21st of October 2019 until Thursday the 19th of December 2019; subject to availability.
The option for a 1-night stay is available to use Sundays to Thursdays only, and excludes Saturdays and Sundays.
The 2-night stay voucher is available to use 7 days a week; please note a supplementary charge of £30 per night is required for Friday & Saturday stays; payable directly to Ecocamp Glenshee.
I hope this helps!
Wallis, itison Customer Support, 09:13, 09/09/19
Hi we are 3 adults and two kids looking to book a family pod. The kids are under 3 and the other one is under 1y.o, would they be included in the head count as I know family pod is only good for 4 pax. Many thanks.
Erdin, 19:50, 28/09/19
Hi Erdin,
Thanks for getting in touch!
I can confirm children are included in the overall headcount but to discuss a family pod for 5 people, please contact Ecocamp Glenshee and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:48, 29/09/19
It’s my first time using this app am bit nervous to put my bank details. It’s not asking me for dates etc
20:36, 10/10/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:10, 11/10/19