Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hello. For the turn berry course my adult sons play and are good but haven’t got their handicap yet. Does that restrict them going on ? Thank you
Janetta, 09:28, 29/11/20
Hi Janetta,
Thanks for getting in touch!
I can confirm this deal is valid for anyone ages 7+ and their handicap isn't required.
I hope this answers your query.
Rachael, itison Customer Support, 11:32, 30/11/20
Hi. What is the purpose/ use of the custom club fitting if my husband already had his own clubs?
Valerie, 11:46, 03/12/20
Hi Valerie,
Thanks for getting in touch!
For more information about the custom club fitting, please contact Trump Turnberry directly and they'll be happy to discuss!
I hope this helps!
Gillian, itison Customer Support, 14:10, 03/12/20
Hi just been on to buy vouchers for trump turn berry and not sure if it has gone through? Jessie marshall
14:21, 11/12/20
Hi Jessie,
Thanks for getting in touch!
You'll be able to check if your order was successful by viewing your recent purchases, just selecting My itison and My Vouchers or visit www.itison.com/my/complete_orders. If your order was successful, your voucher will be at the top of the screen as your most recent order.
I hope this helps!
Courtney, itison Customer Support, 14:42, 11/12/20
Hi. I looked on their Facebook and they are not opening the golf course to non-members until February 2021. The voucher runs out in April so that doesn't give a lot of time. Do you know if this will be extended? Thanks.
19:29, 12/12/20
Hi there,
Thanks for getting in touch.
I'm afraid we're unable to extend the validity period of this deal.
I hope this answers your query though.
Rachael, itison Customer Support, 08:12, 14/12/20
Considering the pandemic at the moment, the April expiry date is very short especially the travel restrictions we are under.
James, 16:32, 21/12/20
Hi James,
Thanks for getting in touch.
I'm really sorry this deal isn't suitable for you, but I hope you find another offer!
Courtney, itison Customer Support, 16:46, 21/12/20
Is it £49 for a round of golf for two people or £49 each?
19:27, 29/01/21
Hi there,
Thanks for getting in touch!
Our £49 voucher is for a 60 min custom club fitting for one followed by a 9-hole round on the Arran course.
We're also offering a £79 voucher on this deal for the perfect golfer's day out for two people, including a 60 min golf clinic followed by a 9-hole round on the Arran course.
I hope this helps!
Gillian, itison Customer Support, 09:11, 01/02/21
I bought this voucher for my brother and nephew for their Christmas. They have tried to book their session on numerous occasions , but when calling any of the numbers available, it rings for a few seconds and then ends. They even tried to call Turnberry direct but there was no answer.
Can you please advise how to proceed so they can have this fantastic experience?
Kind regards,
SandySimpson
18:14, 25/02/21
Hi Sandy,
Thanks for getting in touch.
I'm sorry you've had some trouble getting in touch with the team at Trump Turnberry, but I'm happy to let you know bookings can also be made by email.
I've re-sent your voucher to you just now, and you can find their booking email address in the How To Book section of your voucher. They might not be able to reply right away, but they’ll get back to you as soon as they can.
I hope this helps!
Wallis, itison Customer Support, 08:44, 26/02/21