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Hi I have bought the £39 offer. I am thinking I should have bought the £59 offer how do I go about changing my voucher once hotel booked
20:57, 25/08/19
Hi there,
Thanks for getting in touch!
If your voucher is no longer suitable just email support@itison.com within 14 days of purchase and we'll be happy to help!
Courtney, itison Customer Support, 09:12, 26/08/19
WE are a party of 4 adults. We will have 2 cars. Can I make 2 reservations or must each couple make their own reservation to obtain the deal. Our flights both leave and arrive about noon. Will transfers be available say 2 hours before or after 12?
12:16, 09/09/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted, so you're welcome to book 2 rooms for a party of 4 guests.
To discuss transfer times please discuss and book in advance directly with the hotel.
I hope this helps!
Courtney, itison Customer Support, 12:18, 09/09/19
Contacted hotel as you suggested but although small print "Excludes Mondays - Wednesday" was told hotel airport transfers are not available at weekends, therefore not available on Saturdays. Thanks for reply anyway.
18:25, 09/09/19
We have a flight at 6am so would be heading to the airport at 4am - is there a free transfer at that time also?
Would there be a breakfast available at that time - and are there any rooms available overnight on the 24th Oct - just checking before I book a voucher.
Many thanks
22:52, 02/10/19
Hi there,
Thanks for getting in touch!
For more information about the parking aspect of these vouchers, please contact Hallmark Hotel Aberdeen Airport directly on 01224 723 101 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:30, 03/10/19
Any parking and stay deals for June?
08:39, 21/02/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Sun 29 Mar 2020 so will not be accepted in June. We've some great deals in the pipeline so hopefully, a similar deal will pop up soon!
Rachael, itison Customer Support, 09:08, 21/02/20
Hello - I’m looking for two rooms with twin beds in each for an overnight stay on Friday 8th May - would you have twin rooms? Thanks - Rhona
22:05, 21/02/20
Hi Rhona,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Rachael, itison Customer Support, 09:30, 22/02/20