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Hi there I purchased this earlier today. I have been in contact with the hotel direct but they still haven’t received the confirmation from yourselves. Any help would be apirecisted
Derek, 17:58, 30/07/20
Hi Derek,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher following the link on your voucher.
If you can't book your preferred date or need any further help, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 18:08, 30/07/20
Is there guest parking available ?
John, 23:30, 03/08/20
Hi there,
Thanks for getting in touch!
For more information about facilities, you're welcome to contact Hotel Indigo directly on 0131 556 5577, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:36, 04/08/20
Hi is there disabled parking
anne, 16:03, 06/08/20
Hi Anne,
Thanks for getting in touch!
I can confirm there is wheelchair access available, but for more information about facilities, you're welcome to contact Hotel Indigo directly on 0131 556 5577, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 16:08, 06/08/20
Is it possible to check availability before purchasing the voucher?
Karen, 12:45, 10/08/20
Hi Karen,
Thanks for getting in touch!
To check availability before buying a voucher, you're welcome to contact Hotel Indigo directly on 0131 556 5577, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 13:15, 10/08/20
Hi if i buy my voucher for my Hotel Indigo stay how can i check availability?
derek, 15:24, 13/08/20
Hi Derek,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying a voucher.
If you can't book for your preferred date, just let us know at support@itison.com within 14 days of purchase, and we'll issue a refund.
I hope this helps!
Gillian, itison Customer Support, 15:32, 13/08/20
Hi can you tell me if it’s a full breakfast please
19:07, 06/09/20
Hi there,
Thanks for getting in touch!
For more information about the breakfast provided, please contact Hotel Indigo directly on 0131 556 5577, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:01, 07/09/20
Hi,
Is it free cancellation?
Thank you.
21:20, 04/10/20
Hi there,
Thanks for getting in touch!
If you change your mind about your voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund, free of charge,
For information about their individual room cancellation policy, please contact Hotel Indigo directly on 0131 556 5577 and they'll be happy to advise.
I hope this helps!
I hope this helps!
Gillian, itison Customer Support, 08:51, 05/10/20