Hotel Indigo York stay

88-96 Walmgate, York, YO1 9TL

Hotel Indigo York stay Hotel Indigo York stay Hotel Indigo York stay Hotel Indigo York stay
from £89
  • usually £185.00
  • save up to 52%
  • deals sold

1 or 2 night stay for two with breakfast & late check-out at Hotel Indigo York; a boutique hotel set in the medieval district, perfect for visiting The Shambles and York Minster or having a tipple in one the city's unique bars

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Questions and answers

Hi, I’ve seen that the deal is only valid between jan-March 2022 is this correct? Was hoping to use it next month!
Thanks

09:28, 26/06/21

Hi there,

Thanks for getting in touch!

Yes, this voucher is valid to use from January to March next year, 2022.

I hope this helps!

Gillian, itison Customer Support, 09:52, 28/06/21

Is it from January 2022 or 2021?

Thanks

beth, 10:34, 03/07/21

Hi Beth,

Thanks for getting in touch!

This voucher can be used from 3rd January to 31st March 2022.

I hope this helps!

Gillian, itison Customer Support, 10:56, 03/07/21

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How do I know if my dates are available?

Karen, 11:56, 26/06/21

Hi Karen,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 09:44, 28/06/21

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Are there any dog friendly rooms?

13:33, 27/06/21

Hi there,

Thanks for getting in touch!

I'm afraid dogs aren't permitted at this hotel.

I hope this answers your question though.

Gillian, itison Customer Support, 09:33, 28/06/21

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Was wondering if the dates for this deal are correct Jan-Mar 2022 ?

Karen, 09:46, 28/06/21

Hi Karen,

Thanks for getting in touch!

Yes, this voucher is valid to use from January to March next year, 2022.

I hope this helps!

Gillian, itison Customer Support, 09:52, 28/06/21

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Hi there, I obviously missed that this voucher is only available next year, but meant to let you know that the hotel told me I’m not able to make a booking myself using the voucher - I would need to call Itison and ask you to call the hotel to make the reservation.

I’ve used vouchers for Hotel Indigo before and have never had this, explained you’re a broker and not a travel agent who makes reservations, but the lady wouldn’t budge.

You may want to check this with the hotel before others get into the same issues! Glad I didn’t buy the voucher yet…

Inga, 10:37, 14/07/21

Hi Inga,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 12:08, 14/07/21

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Is there parking available at the hotel and would we be able to book a 3rd night direct with the hotel dates are 16,17,18 of August.
Kind regards

Shilane, 22:25, 27/07/21

Hi Shilane,

Thanks for getting in touch!

To discuss the parking facilities available and the possibility of extending your stay you're welcome to contact Hotel Indigo York directly on 01904 231 333 and they'll be happy to advise.

I hope this helps in the meantime.

Rachael, itison Customer Support, 09:15, 28/07/21

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Would it be possible to book a third night
Ralph Dickson

Ralph, 21:07, 28/07/21

Hi Ralph,

Thanks for getting in touch!

To discuss the possibility of extending your stay you're welcome to contact Hotel Indigo York on 01904 231 333.

I hope this helps!

Hannah, itison Customer Support, 11:22, 29/07/21

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Could someone contact me please regarding an outstanding credit. It doesn’t seem to be showing on my account and would like to use it for this offer.

11:24, 04/08/21

Hi there,

Thanks for getting in touch!

You should be able to view your credit when signed into your account by visiting www.itison.com/my/credits.

If you're still having trouble with this please email support@itison.com and we'll be happy to lend a hand.

I hope this helps!

Courtney, itison Customer Support, 11:45, 04/08/21

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Hi I am looking to book a voucher for this month for a 2 night stay at hotel indigo York Aug 18th and 19th 2021 please can you confirm that the voucher is valid for this year for a 2 night stay for 2 people.
Regards shilane

Shilane, 09:44, 05/08/21

Hi Shilane,

Thanks for getting in touch.

I can confirm this voucher is valid from Mon 3 Jan 2022 until Thu 31 Mar 2022 so I'm afraid it won't be accepted in 2021.

I hope this answers your query though.

Rachael, itison Customer Support, 10:28, 05/08/21

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Hi,

Is the voucher for the one night stay valid on a Friday night into a Saturday (I was wondering as it states Saturday is excluded, but I take it that means a Saturday night into a Sunday stay)?

Thank you.

01:56, 08/08/21

Hi there,

Thanks for getting in touch!

I can confirm this deal excludes Saturday night stays but stays on Friday are still valid, subject to availability.

I hope this helps!

Jen, itison Customer Support, 10:35, 09/08/21

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Hi. What age is a child for this deal please - I assume under 16 but want to confirm as my daughter is 16. Thanks.

Angie, 17:07, 19/08/21

I should have said I realise that children are not allowed, what do they class as a child/adult.

Angie, 17:17, 19/08/21

Hi Angie,

Thanks for getting in touch!

I'm looking into this with the team at Hotel Indigo York and I'll be back in touch as soon as I have an answer.

I hope this helps in the meantime!

Jen, itison Customer Support, 14:41, 25/08/21

Hi Angie,

Thanks for leaving this one with me.

The team at Hotel Indigo York have advised their maximum room occupancy is 2 guests and if you are coming with your daughter and sharing a double bed, then it's not a problem. Unfortuntely, twin rooms aren't available.

However, I hope this helps answer your question.

Jen, itison Customer Support, 16:28, 02/09/21

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Hi, is possible to book for 4 nights, mon to thurs ?, if available.
Thanks
Gordon

09:22, 20/08/21

Hi Gordon,

Thanks for getting in touch!

I'm afraid multiple vouchers cannot be used on consecutive nights.

I hope this answers your question, though.

Courtney, itison Customer Support, 10:14, 20/08/21

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If for any reason I need to change the date that I have booked, will the hotel still honour my voucher and allow this change within the time period that the voucher is valid for?

19:24, 23/08/21

Hi there,

Thanks for getting in touch!

You risk forfeiting your voucher if you cancel within 48 hours of your booking. This means you're welcome to change your booking, as long as you give the hotel more than 48 hours notice; subject to availability.

I hope this helps!

Courtney, itison Customer Support, 09:02, 24/08/21

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would like to stay in hotel indigo in York from 1st November to 3rd November 2021 is there still a deal .Thank you

19:34, 30/08/21

Hi there,

Thanks for getting in touch!

This deal is valid to use from 3rd January to 31st March 2022. I'm afraid this means it can't be used in November 2021.

I hope this answers your question, though.

Courtney, itison Customer Support, 08:03, 31/08/21

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Is this hotel dog friendly please?

Michelle, 07:21, 13/09/21

Hi Michelle,

Thanks for getting in touch!

I'm afraid dogs aren't permitted at this hotel.

I hope this answers your question though.

Hannah, itison Customer Support, 10:29, 13/09/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • 1 or 2 night stay for two with breakfast each morning and late check-out

Voucher is valid from Mon 3 Jan 2022 until Thu 31 Mar 2022; subject to availability and possible changes or restrictions to opening times based on Covid guidelines.

1 night stay: Valid Sun - Fri. Excludes Saturdays and 11 Feb 2022.

2 night stay: Valid 7 days. A supplementary charge of £50prpn is required for Saturday stays; payable directly to hotel. Excludes 11-12 Feb 2022.

Advance booking required. Voucher must be booked by Thu 17 Mar 2022 (we don’t want you to miss out!).

Online bookings only.

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple voucher purchases permitted.

Multiple vouchers cannot be used on consecutive nights.

Check-in 3pm, late check-out 1pm.

Standard double room available.

Rooms can be upgraded to a superior or premium superior room for a supplementary charge per room per night; please discuss and pay directly to hotel.

No children permitted.

No pets permitted.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Hotel Indigo York
  • 88-96 Walmgate, York,
    YO1 9TL
  • Tel: 01904 231 333
  • Website

Hotel Indigo York stay

from £89