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Do they have parking facilities
16:51, 21/11/19
Hi there,
Thanks for getting in touch.
I can confirm the hotel has a private car park.
I hope this helps!
Jen, itison Customer Support, 16:58, 21/11/19
Have you got availability for either 13th or the 27th before we buy??
Thanks
Barbara, 18:24, 23/11/19
Hi Barbara,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact East Haugh House Hotel directly on 01796 473121 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 14:34, 24/11/19
Good morning, I have tried to book the east haugh hotel this morning & cannot get it done, it is the same card I always use
10:00, 26/11/19
Hi there,
Thanks for getting in touch – I’m really sorry you’re having trouble placing your order.
I’ve had a look and I’m afraid your order didn’t complete because your bank declined the payment. I’d recommend contacting them directly to find out why, and they’ll hopefully be able to explain.
You’re welcome to try again once you've spoken to your bank.
You’ll know straight away if the transaction goes through, as you’ll see a page confirming your order has been successful.
I hope this helps!
Gillian, itison Customer Support, 10:38, 26/11/19
Ok thanks, I will do it right now.
15:08, 26/11/19
I tried to book this earlier today, and it failed, can you give me a reason why this happened
15:06, 26/11/19
Hi there,
Thanks for getting back in touch – I’m really sorry you’re having trouble placing your order.
I'm afraid I'm not able to see exactly why your payment has been declined, but if you contact your bank directly, they should hopefully be able to give you a bit more information.
You’re welcome to try again once you've spoken to your bank.
You’ll know straight away if the transaction goes through, as you’ll see a page confirming your order has been successful.
I hope this helps!
Gillian, itison Customer Support, 15:10, 26/11/19
Hi there,
Can you confirm if this hotel is pet friendly?
Many thanks,
Stevie
Steven, 10:43, 29/01/20
Hi Stevie,
Thanks for getting in touch!
I'm happy to let you know 1 dog can stay for a supplement of £15 per night.
I hope this helps!
Courtney, itison Customer Support, 10:46, 29/01/20
Thank you will be in touch tomorrow
20:07, 28/02/20
Do you take one small well behaved dog
20:06, 28/02/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know 1 dog can stay for a supplement of £15 per night.
I hope this helps!
Courtney, itison Customer Support, 09:26, 29/02/20
Do you serve Dinner and if so the extra charge.
Regards
James
09:12, 07/03/20
Hi James,
Thanks for getting in touch!
To discuss the possibility and cost of adding golf to your booking, please contact East Haugh House directly on 01796 473121 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:42, 07/03/20