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Hi,
I purchased 2 vouchers for Restaurante Pieno on 1 November and have not received the vouchers on My Account. Can you please advise.
Graham Diamond
Graham, 12:19, 15/11/21
Hi Graham,
Thanks for getting in touch, although I’m sorry you can’t find your order.
I’m having some trouble tracking it down myself, but our support team are happy to help if you send your details via email to support@itison.com
I hope this helps in the meantime.
Rachael, itison Customer Support, 12:44, 15/11/21
My name is Graham Diamond.
I purchased 2 vouchers for Restaurante Pieno on 30 October. My Bank of Scotland account was debited for 2 x £15 amounts on 1 November.
I have not received my vouchers yet.
I await your comments.
Thank you
Graham, 15:31, 15/11/21
Hi Graham,
Thanks for getting in touch, although I'm sorry to hear this.
If you drop us a line at support@itison.com directly, we'll be happy to look into this for you.
I hope this helps!
Gillian, itison Customer Support, 15:43, 15/11/21
Can I use the voucher on 12 March or is that a “theatre date”
Lawrence, 13:54, 20/02/22
Hi Lawrence,
Thanks for getting in touch!
I'm happy to let you know that Saturday 12th March is not a Theatre Royal exclusion date.
To check their availability before buying a voucher, please contact Ristorante Pieno directly on 0141 332 7728 and they'll be happy to discuss.
I hope this helps!
Fiona, itison Customer Support, 09:48, 21/02/22