Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is the food halal?
08:20, 13/03/19
Hi there,
Thanks for getting in touch!
Jax has confirmed their menu isn't halal.
I'm sorry for the disappointment but I hope this helps.
Courtney, itison Customer Support, 13:51, 14/03/19
Do you need to book if you are using the voucher just for drinks?
Thanks
Angela, 11:10, 13/03/19
Hi Angela,
Thanks for getting in touch!
I can confirm advance booking is required. All vouchers must be booked by Fri 10 May 2019.
I hope this helps!
Courtney, itison Customer Support, 11:11, 13/03/19
Can you use this voucher on a Saturday as its not very clear?
linda, 14:13, 13/03/19
Hi Linda,
Thanks for getting in touch!
I'm afraid this voucher excludes Saturdays.
I hope this answers your question though.
Gillian, itison Customer Support, 14:40, 13/03/19
Don’t quite understand the benefit of this, buy £20 or £40 voucher to spend! Isn’t that just the same as putting £20 or £40 cash into the bill anyway without the voucher? Or am I misunderstanding it.
Liz, 15:10, 23/03/19
Hi Liz,
Thanks for getting in touch!
I'm happy to let you know Option 1 is £10 for a £20 voucher to spend on food, cocktails and champagne, and Option 2 is £20 for a £40 voucher.
I hope this helps!
Courtney, itison Customer Support, 17:14, 23/03/19