Another question! Just sent one. When I try to book the voucher, one night stay with dinner, bed and breakfast. The next step is the payment required, but it’s not showing the dates you would like? Before the payment.
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.
Overnight stay for two with dinner and breakfast OR
2 night stay for two with dinner on one night and breakfast both mornings
Voucher is valid from Tue 1 Oct 2019 until Mon 30 Dec 2019, 7 days; subject to availability.
Excludes 1 - 2 Nov, 20 - 22 & 25 Dec 2019.
Advance booking required. Voucher must be booked by Tue 3 Dec 2019 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 72 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 12noon.
Double or twin standard room available.
Rooms can be upgraded to a superior double or king room for a supplementary charge of £20prpn; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Options 2 & 3 includes a £25pp dinner allowance; menu is subject to change. Vegetarian, gluten / wheat free options are available. Please advise hotel when booking. Option 3 allowance is for one night only.
Parking available onsite.
Max of 1 child permitted; children are classed as under 12yrs and stay free when sharing with adults; all meals charged as taken.
No pets permitted.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.