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Do you cater for gluten free?
09:53, 27/11/21
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten-free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Courtney, itison Customer Support, 10:20, 27/11/21
Hello,
Is the Loch Katrine boat covered in case of rain?
james, 15:38, 30/11/21
Hi James,
Thanks for getting in touch!
Loch Katrine has confirmed there is a lower cabin inside which is covered and heated. The outer deck does not have cover.
I hope this answers your question!
Courtney, itison Customer Support, 15:42, 01/12/21
Are you able to take a medium sized dog on the boat and in when having afternoon tea
Catherine, 12:07, 04/12/21
Hi Catherine,
Thanks for getting in touch!
I'm happy to let you know up to dogs are permitted on the boat at a supplementary charge of £2; payable directly.
I hope this helps!
Wallis, itison Customer Support, 09:35, 06/12/21
Hi, is this suitable for people with mobility issues and if any covid restrictions come into place can the voucher be extended
Kind Regards
Samantha
12:28, 19/12/21
Hi Samantha,
Thanks for getting in touch!
I can confirm wheelchair access is access in the cafe only. To discuss mobility access further you're welcome to contact Loch Katrine on 01877 376315 and they'll be happy to advise further.
For information about their Covid-19 cancellation policy, you're welcome to also contact Loch Katrine and they'll be happy to discuss.
I hope this helps!
Hannah, itison Customer Support, 11:18, 20/12/21
Hi, I wonder if you can advise if there is availability for two people on Saturday 9th April 2022?
Thank you.
Best wishes, Alan
Alan, 22:25, 07/01/22
Hi Alan,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Loch Katrine directly on 01877 376315 and they'll be happy to discuss.
I hope this helps!
Hannah, itison Customer Support, 08:07, 08/01/22
Hi can you get prosecco with the afternoon tea?
Jill, 12:08, 11/01/22
Hi Jill,
Thanks for getting in touch!
Our vouchers are for a cruise with afternoon tea, parking and mini guidebook only, but you're welcome to contact Loch Katrine directly 01877 376315 to discuss the possibility and cost of adding prosecco to your booking and they'll be happy to advise.
I hope this helps!
Laura, itison Customer Support, 16:36, 11/01/22
Hi is this available on Saturday 19 February
Thanks
10:57, 19/01/22
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Loch Katrine directly on 01877 376315 and they'll be happy to discuss.
I hope this helps!
Fiona, itison Customer Support, 12:00, 19/01/22
I am trying call the number given to book a trip but number says it’s not available 01877 376 315 can you help
Mary, 09:47, 12/05/23
Hi Mary,
Thanks for getting in touch, although I'm sorry you're having trouble contacting Loch Katrine.
You're welcome to contact us directly at support@itison.com, and we'd be happy to help.
Fiona, itison Customer Support, 09:52, 12/05/23