Loch Katrine cruise & Sunday roast

Trossachs Pier, Loch Katrine, By Stirling, FK17 8HZ

SOLD OUT
Loch Katrine cruise & Sunday roast Loch Katrine cruise & Sunday roast Loch Katrine cruise & Sunday roast Loch Katrine cruise & Sunday roast Loch Katrine cruise & Sunday roast
£32
  • usually £64.00
  • save 50%
  • deals sold

Cruise on Loch Katrine for two adults or family of four including Sunday roast at the Steamship Café; take in the stunning views over the water and the mountains – save up to 50%

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Questions and answers

Hello there,
I noticed the family deal is for children under 16. Ours sons are 15 and 20.
What should we buy?
Thanks, Christine.

Christine, 11:08, 04/10/20

Hi Christine,

Thanks for getting in touch.

I can confirm the family voucher is valid for two adults and two children under the age of 16, but you're welcome to contact Loch Katrine directly on 01877 376315, and they'll be happy to advise further on the best ticket combination for you.

I hope this helps!

Gillian, itison Customer Support, 11:43, 04/10/20

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Are dogs allowed on the cruise and in the cafe for lunch?

zoey, 13:17, 04/10/20

Hi Zoey,

Thanks for getting in touch!

I'm happy to let you know dogs are permitted on board for a supplementary charge of £2 per dog; payable directly to the organiser. Just let them know at the time of booking.

While dogs are not permitted in the cafe, I can advise they are permitted on the patio outside.

I hope this helps!

Gillian, itison Customer Support, 13:34, 04/10/20

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Hi there, we were planning on taking our dog. We would like to get the cruise over but walk back, would this be possible and if so do you know roughly how long it takes? Also is the roast dinner at the starting point or once you've sailed over to the other side?
Is there also heaters outdoors for eating under?

Many thanks Nikki

16:08, 04/10/20

Hi there,

Thanks for getting in touch!

I can confirm lunch is served in the Steamship Cafe after the sailing.

To check whether you'd be able to join for the first part, you're welcome to contact the team at Loch Katrine directly on 01877 376315, and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 16:43, 04/10/20

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Hi What is the availability of the ticket

16:19, 04/10/20

Hi there,

Thanks for getting in touch!

To check availability before buying a voucher, you're welcome to contact the team at Loch Katrine directly on 01877 376315, and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 16:42, 04/10/20

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Will there be room for a baby pram?

Amanda, 00:03, 05/10/20

Hi Amanda,

Thanks for getting in touch!

For more information here, please contact Loch Katrine directly on 01877 376315 and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 08:56, 05/10/20

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Hi I see we can buy a two adult one but we will have one 9 year old please advis wot voucher to purchase many thanks

Gus, 15:41, 21/10/20

Hi Gus,

Thanks for getting in touch!

Our vouchers are for two or four people only, but you're welcome to contact Lock Katrine directly on 01877 376315 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 16:13, 21/10/20

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Can this be used during the current covid restrictions ?

Morag, 21:58, 30/10/20

Hi Morag,

Thanks for getting in touch!

For more information on their Covid 19 policy, please contact Loch Katrine directly on 01877 376315 and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 11:02, 31/10/20

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In my view this deal needs to be withdrawn. The cafe is unable to take the numbers of people on their very limited Cafe weekend only service and they won’t let you use voucher on the boat even if you want to forfeit the lunch. Very, very passive aggressive staff on booking side of staff undermining the other lovely staff that do work there made it very upsetting for us and frightened the children to the point they wouldn’t go near that particular member of staff. Adult food is a child’s portion, children’s not adequate even for a toddler. They have reduced the portions by 50% to appear as a discounted deal. The establishment is closed weekdays so it’s not seven days as advertised and not able to be honoured at weekends as they can’t cope with bookings in the cafe not just people trying to use their vouchers. Is it possible to have a full refund of all unused vouchers as the establishment cannot honour the advertised deal due to its own operational problems. They are not closed due to Coronavirus, Trustees have told me they are not paying the staff weekdays and only want them in at weekends therefore this would not be covered under Itison coronavirus guarantee as its not closed because of coronavirus. Given Itison’s track record of the best for their customers I am sure you will be able to refund in full as this is not a coronavirus related matter, but a business that is unable to deliver. I have been an itisoner since it’s inception and with dada before that. Never ever have I encountered such a dreadful experience and unprofessional business. Every deal I have purchased with Itison has always delivered exactly as advertised. Therefore please advise how to deal with this very dreadful one off situation in my experience. I would hate for any Itisoner to be rudely treated the way we were and to have a wasted journey.

Carolyn, 18:34, 10/11/20

Hi Carolyn,

Thanks for getting in touch.

I'm sorry to hear your experience wasn't what you expected.

We contacted you directly to discuss this.

I hope this helps!

Jen, itison Customer Support, 09:45, 11/11/20

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Hi, does this have to be done on a Sunday?

09:33, 23/03/21

Hi there,

Thanks for getting in touch!

I'm afraid this deal has ended and we're unable to sell any more vouchers.  We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!

Rachael, itison Customer Support, 10:40, 23/03/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

Cruise and Sunday roast for two adults or a family of four

Voucher is valid from Sun 11 Oct 2020 until Sun 27 Jun 2021, Sunday only, cruise departs 11.30am , 12.30pm or 1.30pm, lunch is served 12noon – 4pm; subject to availability.

Excludes Monday - Saturday and January 2021.

Advance booking required. Voucher must be booked by Fri 11 Jun 2021 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 72 hours of your booking.

Multiple purchases permitted.

Suitable for all ages.

Family ticket is valid for two adults and two children under 16yrs.

Under 5's go free on the boat.

Cruise duration: approx. 45mins.

Weather dependent.

Meeting point for sailing: Trossachs Pier, Loch Katrine, By Callander, Stirling FK17 8HZ.

Sailings on MV Lady of the Lake.

Includes lunch served in the Steamship Cafe after sailing. Sunday roast of the day only; vegetarian and gluten / wheat free options are available; please advise at time of booking.

Wheelchair access not available on boat, however access available in the cafe.

Up to 4 hours car parking included in the price.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Loch Katrine
  • Trossachs Pier, Loch Katrine, By Stirling,
    FK17 8HZ
  • Tel: 01877 376315
  • Website