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Loch Katrine cruise & lunch

Trossachs Pier, Loch Katrine, By Stirling, FK17 8HZ

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Loch Katrine cruise & lunch Loch Katrine cruise & lunch Loch Katrine cruise & lunch Loch Katrine cruise & lunch Loch Katrine cruise & lunch
£12
  • usually £23.00
  • save 51%
  • deals sold
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Cruise on Loch Katrine for one adult or family of four including lunch at the Steamship Café; take in the stunning views over the water and the mountains – save up to 51%

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Questions and answers

Hello, is this running at the moment and if so would this deal be available either the weekend of the 9th or the 16th October. Thanks

Caroline, 20:33, 30/09/20

Hi Caroline,

Thanks for getting in touch!

I'm happy to let you know this voucher is valid from the 2nd of October, and you can check their availability before buying a voucher by contacting Loch Katrine directly on 01877 376315, who will be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 10:57, 01/10/20

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Are dogs allowed on the boat / in the cafe?

09:08, 15/10/20

Hi there,

Thanks for getting in touch!

I can confirm dogs are permitted for a supplementary charge of £2 per dog.

I hope this helps!

Jen, itison Customer Support, 09:36, 15/10/20

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How long is the cruise? And is lunch soup and bread?

10:18, 25/10/20

Hi there,

Thanks for getting in touch!

I can confirm the cruise duration is approximately 45mins. You're welcome to contact the team at Loch Katrine directly to discuss lunch options.

I hope this helps!

Courtney, itison Customer Support, 10:25, 25/10/20

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In my view this deal needs to be withdrawn. The cafe is unable to take the numbers of people on their very limited Cafe weekend only service and they won’t let you use voucher on the boat even if you want to forfeit the lunch. Very, very passive aggressive staff on booking side of staff undermining the other lovely staff that do work there made it very upsetting for us and frightened the children to the point they wouldn’t go near that particular member of staff. Adult food is a child’s portion, children’s not adequate even for a toddler. They have reduced the portions by 50% to appear as a discounted deal. The establishment is closed weekdays so it’s not seven days as advertised and not able to be honoured at weekends as they can’t cope with bookings in the cafe not just people trying to use their vouchers. Is it possible to have a full refund of all unused vouchers as the establishment cannot honour the advertised deal due to its own operational problems. They are not closed due to Coronavirus, Trustees have told me they are not paying the staff weekdays and only want them in at weekends therefore this would not be covered under Itison coronavirus guarantee as its not closed because of coronavirus. Given Itison’s track record of the best for their customers I am sure you will be able to refund in full as this is not a coronavirus related matter, but a business that is unable to deliver. I have been an itisoner since it’s inception and with dada before that. Never ever have I encountered such a dreadful experience and unprofessional business. Every deal I have purchased with Itison has always delivered exactly as advertised. Therefore please advise how to deal with this very dreadful one off situation in my experience. I would hate for any Itisoner to be rudely treated the way we were and to have a wasted journey.

Carolyn, 18:28, 10/11/20

Hi Carolyn,

Thanks for getting in touch.

I'm sorry to hear your experience wasn't what you expected.

We contacted you directly to discuss this.

I hope this helps!

Jen, itison Customer Support, 09:46, 11/11/20

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I’m trying to buy this deal for 3 people but it says deal no longer exists?

08:19, 27/05/21

Hi there,

Thanks for getting in touch!

I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!

Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.

I hope this helps!

Wallis, itison Customer Support, 08:39, 27/05/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Cruise and lunch for one adult or a family of four

Voucher is valid from Fri 2 Oct 2020 until Sun 27 Jun 2021, Sat - Sun only, cruise departs 10.30am, 11.30am or 12.30pm, lunch is served 11.30am – 4pm; subject to availability.

Excludes Monday - Friday and January 2021.

Advance booking required. Voucher must be booked by Fri 11 Jun 2021 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 72 hours of your booking.

Multiple purchases permitted.

Suitable for all ages.

Family ticket is valid for two adults and two children under 16. Additional children will be charged at £8.50 per head including lunch; payable directly to Loch Katrine.

Under 5's go free on the boat, mini deal soup & sandwich available at supplementary charge £4.50pp, and must be booked and paid directly from Loch Katrine.

Dogs permitted for a supplementary charge of £2 per dog.

Cruise duration: approx. 45mins.

Meeting point for sailing: Trossachs Pier, Loch Katrine, By Callander, Stirling FK17 8HZ.

Sailings on MV Lady of the Lake.

Includes lunch served in the Steamship Café and can be taken before or after sailing. Soup of the day and choice of sandwich only; vegetarian, gluten / wheat free options are available; please advise at time of booking.

Wheelchair access not available on boat, however access available in the cafe.

Up to 2 hours car parking included in the price.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Loch Katrine
  • Trossachs Pier, Loch Katrine, By Stirling,
    FK17 8HZ
  • Tel: 01877 376315
  • Website
  • Get directions