Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Are dogs allowed I have 2 border collies
Karen, 13:07, 23/04/21
Hi Karen,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this venue.
I hope this answers your question though.
Gillian, itison Customer Support, 13:27, 23/04/21
Is there anyway to check booking availability before buying the voucher? Thanks!
21:45, 01/05/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 10:21, 03/05/21
I doesn’t help you need to know availablity before you book
dorothy, 20:12, 05/06/21
Are there weekends available ???
Sharon, 09:48, 05/05/21
Hi Sharon,
Thanks for getting in touch!
I'm happy to confirm there are a few vouchers remaining for each option:
Option 1: 3 night stay (Fri check-in only)
Option 2: 4 night stay (Mon check-in only)
Option 3: 7 night stay (Mon or Fri check-in only)
I hope this helps!
Courtney, itison Customer Support, 10:00, 05/05/21
I would like to check availability before I bought my voucher
dorothy, 19:31, 05/06/21
Hi Dorothy,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 08:52, 07/06/21
Does this accommodation suit for girls weekend for four?
19:18, 29/07/21
Hi there,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted but to discuss this further, please contact White Cottage at Loch Lomond and they'll be happy to advise.
However, I hope this helps!
Jen, itison Customer Support, 10:17, 30/07/21