Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is this hotel dog friendly
Evelyn, 23:13, 17/11/22
Hi Evelyn,
Thanks for getting in touch!
I'm happy to let you know 1 dog can stay for a supplement of £10 per night; payable to the hotel directly.
I hope this helps!
Caitlin, itison Customer Support, 09:19, 18/11/22
Hello do I need to print the voucher? It’s a gift thanks
11:52, 21/12/22
Hi there,
Thanks for getting in touch.
I'm happy to let you know you can email the voucher if you'd prefer not to print.
Select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
I hope this helps!
Fiona, itison Customer Support, 12:31, 21/12/22
If kids are added to the booking are they allowed in the hot tub?
09:52, 13/02/23
Hi there,
Thanks for getting in touch.
You're welcome to contact Loch Long Hotel directly on 01301 702434 to discuss the hot tub facilities and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 09:58, 13/02/23
Just looking to see if you have availability the weekend of 18th March 2023 if I were to book the itison deal ?
Thanks
Serena, 18:20, 02/03/23
Hi Serena,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Loch Long Hotel directly on 01301 702434 and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Lucy, itison Customer Support, 08:59, 03/03/23