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Lochside House Hotel & Spa getaway

Near New Cumnock, KA18 4PN

SOLD OUT
Lochside House Hotel & Spa getaway Lochside House Hotel & Spa getaway Lochside House Hotel & Spa getaway Lochside House Hotel & Spa getaway
£119
  • usually £257.00
  • save 54%
  • deals sold
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Overnight stay for two with breakfast and 2 course dinner or an overnight stay with spa treatments, thermal experience and lunch at award-winning Lochside House Hotel & Spa – save up to 54%

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Questions and answers

Hi there how do i no what dates are available to book thanks ,

17:10, 13/03/19

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Lochside House Hotel directly on 01290 333 000 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 17:15, 13/03/19

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Can you use the leisure facilities if you chose the dinner option?

Hayley, 11:49, 15/03/19

Hi Hayley,

Thanks for getting in touch!

Option 1 doesn't include access to the leisure facilities, but you're welcome to contact Lochside House Hotel and Spa directly to discuss the cost of adding this to your booking.

I hope this helps!

Courtney, itison Customer Support, 09:28, 18/03/19

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Why are there so many dates in April that are not included and are not valid to stay

Caroline, 13:05, 17/03/19

Hi Caroline,

Thanks for getting in touch!

I'm afraid the hotel is already very busy on some dates and unable to accept itison bookings.

I hope this answers your question!

Gillian, itison Customer Support, 13:29, 17/03/19

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Do you have to take spa treatment on arrival day or can it be booked for next day if Friday check out. Thanks

Lindsey, 21:10, 17/03/19

Hi Lindsey,

Thanks for getting in touch!

This will ultimately be at the discretion of the hotel. To discuss this further, please contact Lochside House Hotel directly on 01290 333 000 and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 09:09, 18/03/19

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Does the hotel participate in the https://www.redletterdays.co.uk voucher scheme?

David, 08:09, 20/03/19

Hi David,

Thanks for getting in touch!

You're welcome to contact Lochside House Hotel and Spa directly, on 01290 333 000, to discuss any other promotions.

I hope this helps.

Courtney, itison Customer Support, 09:13, 20/03/19

Reply

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Can I use the itison vouchers in July please thank alice

16:09, 31/03/19

Hi there,

Thanks for getting in touch.

I can confirm this voucher is valid from Mon 1 Apr 2019 until Wed 26 Jun 2019, so I'm afraid it won't be accepted in July.

I hope this answers your question though.

Rachael, itison Customer Support, 16:54, 31/03/19

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Do you still have access to the pool, jacuzzi etc with the first deal?

08:46, 07/04/19

Hi there,

Thanks for getting in touch!

I'm afraid spa access isn't included with the first option, but you're welcome to contact Lochside House Hotel and Spa directly 01290 333 000 to discuss the possibility and cost of spa access to your booking and they'll be happy to advise.

I hope this helps!

Wallis, itison Customer Support, 11:39, 07/04/19

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Can you pay extra for a weekend?

Kyle, 17:36, 14/04/19

Hi there,

Thanks for getting touch!

I'm afraid Fridays, Saturdays and Sundays are excluded from this deal.

I hope this answers your question though!

Jen, itison Customer Support, 10:54, 15/04/19

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I would like to book this for this weekend.. Saturday nite is this possible?

00:11, 24/04/19

Hi there,

Thanks for getting in touch!

This deal is valid to use Monday – Thursday, so can't be used for Saturday bookings.

I hope this answers your question.

Courtney, itison Customer Support, 09:21, 24/04/19

Reply

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

Overnight stay for two with a 2 course dinner and full Scottish breakfast

OR

Overnight stay for two with a 40 min spa treatment each, 2 course spa lunch, 1 hour access to the thermal experience and full Scottish breakfast

Choice of treatment: 

- Facial
- Oriental scalp, neck & shoulder massage
- Manicure
- Pedicure

Voucher is valid from Mon 1 Apr 2019 until Wed 26 Jun 2019; Mon – Thur; subject to availability.

Excludes Fridays, Saturdays, Sundays and 3,4, 11, 18, 25 Apr, 6, 9, 16, 20, 22, 23, 27, 30 May & 5, 12 Jun 2019.

Advance booking required. Voucher must be booked by Wed 22 May 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases permitted; multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 2pm, check-out 11am.

Executive or classic double or twin rooms available.

Rooms can be upgraded to a garden suite for a supplementary charge of £30 per room per night; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Option 1 includes a 2 course dinner; see sample menu; subject to change.

A supplementary charge is required per person for the following: pan seared scallops starter - £2, 8oz sirloin - £5, 8oz fillet - £7.50; payable directly to restaurant.

Option 2 includes a 2 course spa lunch; menu can be viewed here; subject to change.

Vegetarian options are available; please advise hotel when booking. No gluten/wheat free options available.

Table required back after 2 hours.

Option 2 includes 1 hour access to the thermal spa experience and your choice of one 40 min treatment each choosing from facial, oriental scalp, neck & shoulder massage, manicure or pedicure.

Over 16's only.

Groups can be booked and receive treatment at the same time; subject to availability. Please discuss at time of booking.

Please advise spa of any health conditions, allergies or injuries which could affect your choice of treatment at time of booking.

Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.  

Treatment can be upgraded to 55 mins for a supplementary charge of £15 per person; payable directly to the spa.

Treatments cannot be substituted for other treatments.

No children permitted.

No pets permitted.

Wheelchair access available; please advise hotel at time of booking if an adapted room is required.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.