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Are vegan options available at this hotel?
Susan, 07:42, 24/10/20
Hi Susan,
Thanks for getting in touch!
You're welcome to contact One Devonshire Gardens directly, and they'll be happy to advise further on dietary requirements.
I hope this helps.
Gillian, itison Customer Support, 10:22, 24/10/20
What’s dates are these available
14:11, 25/10/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid until Sun 28 Feb 2021, and can be used Sun - Thur; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 15:33, 25/10/20
Can you tell me how the covid 19 restrictions apply to this offer. For example, do you eat in the restaurant or is the food delivered to your room?
Thank you.
Christine, 16:38, 31/10/20
Hi Christine,
Thanks for getting in touch!
For information about their Covid-19 restrictions, please contact One Devonshire Gardens by Hotel Du Vin directly and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 16:40, 31/10/20
Can I pay extra to stay a Saturday night using this voucher?
21:19, 12/11/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal excludes Fridays and Saturdays.
I hope this answers your query though.
Rachael, itison Customer Support, 08:55, 13/11/20
If I were to buy this offer would it be extended due to us being in lockdown and not knowing when it will be lifted
Tracey, 20:37, 27/01/21
Hi Tracey,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 09:48, 28/01/21
If I purchase the voucher and the COVID restrictions are not lifted in April what will happen to vouchers thank you
Georgina
Georgina, 21:29, 27/01/21
Hi Georgina,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 09:47, 28/01/21