Kinlochard, Aberfoyle, FK8 3TL
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
Still need an answer? Please sign up or sign in to ask a question.
Are these lodges dog friendly?
Pamela, 16:16, 07/03/18
Hi Pamela,
Thanks for getting in touch.
A maximum of 2 pets are permitted at a supplementary charge of £75 per stay; payable directly to the resort.
Please raise your request at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 16:30, 07/03/18
Are these lodges dog friendly?
Pamela, 16:16, 07/03/18
Hi Pamela,
Thanks for getting in touch.
A maximum of 2 pets are permitted at a supplementary charge of £75 per stay; payable directly to the resort.
Please raise your request at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 16:30, 07/03/18
Are these lodges dog friendly?
Pamela, 16:16, 07/03/18
Hi Pamela,
Thanks for getting in touch.
A maximum of 2 pets are permitted at a supplementary charge of £75 per stay; payable directly to the resort.
Please raise your request at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 16:31, 07/03/18
Hi
I am a teacher and would be interested in weekends. Do not want to purchase unless I know this would be available
Can you advise
Many thanks
Anne macdonald
Anne, 09:00, 08/03/18
Hi Anne,
Thanks for getting in touch!
I'm happy to confirm this offer can be used 7 days a week; subject to availability. You're welcome to contact Macdonald Forest Hills Resort prior to purchase to discuss availability on your preferred dates.
I hope this helps!
Courtney, itison Customer Support, 09:26, 08/03/18
Hi
I am a teacher and would be interested in weekends. Do not want to purchase unless I know this would be available
Can you advise
Many thanks
Anne macdonald
Anne, 09:00, 08/03/18
Hi Anne,
Thanks for getting in touch!
I'm happy to confirm this offer can be used 7 days a week; subject to availability. You're welcome to contact Macdonald Forest Hills Resort prior to purchase to discuss availability on your preferred dates.
I hope this helps!
Courtney, itison Customer Support, 09:26, 08/03/18
Hi
I am a teacher and would be interested in weekends. Do not want to purchase unless I know this would be available
Can you advise
Many thanks
Anne macdonald
Anne, 09:00, 08/03/18
Hi Anne,
Thanks for getting in touch!
I'm happy to confirm this offer can be used 7 days a week; subject to availability. You're welcome to contact Macdonald Forest Hills Resort prior to purchase to discuss availability on your preferred dates.
I hope this helps!
Courtney, itison Customer Support, 09:26, 08/03/18
I am trying to call ? Before I buy voucher can you give me number thanks ?
10:44, 08/03/18
Hi there,
Thanks for getting in touch!
You're welcome to contact Macdonald Forest Hills Resort on 0344 879 9102 to discuss available dates.
I hope this helps.
Courtney, itison Customer Support, 10:47, 08/03/18
Hi, can you let me know the sleeping arrangements in the 1 bed for 4 people please?
Thanks
Mandy
Mandy, 13:44, 08/03/18
Hi Mandy,
Thanks for getting in touch!
I'm happy to let you know the one bedroom lodge has a double or twin bedroom plus wall bed or sofa bed in the lounge area.
For more information on the lodges, you're welcome to pop over to https://resorts.macdonaldhotels.co.uk/resorts/spey-valley?tab=2
I hope this helps!
Ruth, itison Customer Support, 14:08, 08/03/18
Hi. Is the £30 supplement per night or per stay? Is a Sunday night classed as a weekend stay or is it just Friday and Saturday? Thanks Gillian
Gillian, 14:19, 08/03/18
Hi Gillian,
Thanks for getting in touch!
I can let you know a supplementary charge of £30 per stay is required for any bookings inclusive of a Friday or Saturday; payable directly to the resort at the time of booking.
This isn't applicable for Sunday night stays.
I hope this helps!
Ruth, itison Customer Support, 16:53, 08/03/18
Hi, can they provide cots or baby beds?
Noriko, 12:32, 13/03/18
Hi Noriko,
Thanks for your question.
We've raised this query with the venue & will be back in touch as soon as possible.
Jenny, itison Customer Support, 17:49, 13/03/18
Hi Noriko,
Thanks for your patience.
Macdonald Forest Hills Resort have advised they can supply a cot at a supplementary charge - please discuss this request at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 16:54, 14/03/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
2 night stay for up to four in a one bedroom self-catering lodge
OR
2 night stay for up to six in a two bedroom self catering lodge
Choice of date:
- March
- April or May
Option 1 and 3 (Mar) voucher is valid until Sat 24 Mar 2018, 7 days; subject to availability.
Option 2 and 4 (Apr – May) voucher is valid from Fri 13 Apr 2018 until Thur 24 May 2018, 7 days; subject to availability.
A supplementary charge of £30 per stay is required for any bookings inclusive of a Friday or Saturday; payable directly to the resort at the time of booking.
Advance booking required. March voucher must be booked by Fri 16 Mar 2018 and Apr – May voucher must be booked by Thur 3 May 2018 (we don’t want you to miss out!).
Voucher is non-transferable once booked with the resort.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 5pm, check-out 10am.
Double or twin bedrooms available; please discuss double or twin room preference directly with the resort at time of booking.
Stay can be extended by a night for a supplementary charge; please discuss directly with the resort.
Please note electricity use is taken by meter reading; £5 per night is included. Additional use over and above will be charged and payable directly to the resort.
Children permitted.
One bedroom lodge: 2 adults and 2 children.
Two bedroom lodge: 4 adults and 2 children or 2 adults and 4 children.
Max of 2 pets permitted at a supplementary charge of £75 per stay; payable directly to the resort.
No wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.