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Hi if I purchase this is it possible to get a room with 2 separate beds? It is for my mum and aunt.
Thanks
Amanda
Amanda, 07:31, 26/01/22
Hi Amanda,
Thanks for getting in touch!
Our voucher includes the option of a classic double or twin room. You can request a twin room on booking directly with the hotel.
I hope this helps!
Laura, itison Customer Support, 12:04, 26/01/22
Is there parking in the hotel location
Frances, 09:27, 26/01/22
Hi Frances,
Thanks for getting in touch!
Parking is available at the hotel for £20 per night; payable directly to the hotel.
I hope this helps!
Laura, itison Customer Support, 12:05, 26/01/22
Hi is this deal valid at the weekends and can you confirm there is no surcharge for Friday and Saturday.
Many thanks x
Donna, 08:46, 07/02/22
Hi Donna,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid to use 7 days a week subject to availability, and there is no additional surcharge for Fridays and Saturdays.
I hope this helps!
Laura, itison Customer Support, 10:06, 07/02/22
Id like to book for 19th February for 1 room . would the hotel have availability before i purchase the offer ?
21:14, 08/02/22
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Holyrood Hotel directly on 0344 879 9028 and they'll be happy to discuss.
I hope this helps!
Laura, itison Customer Support, 10:49, 09/02/22
Hi, can the pool be used?
rhea, 07:51, 11/02/22
Hi Rhea,
Thanks for getting in touch!
To discuss the pool facilities at the hotel, please contact Macdonald Holyrood Hotel directly on 0344 879 9028, and they'll be happy to discuss further.
I hope this helps in the meantime!
Laura, itison Customer Support, 09:53, 11/02/22
Hello. Great deal, but am I correct in thinking that the voucher must be purchased BEFORE checking availability with the Hotel? So I run the risk of buying a voucher I can’t use? Thanks for coming back to me. Angela
00:02, 21/02/22
Hi Angela,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 09:53, 21/02/22
Hi, can you please let me know if it is possible to buy for more than 1 night?
I would like to stay 2 nights.
Thanks
17:12, 21/02/22
Hi there,
Thanks for getting in touch.
I can confirm multiple voucher purchases are permitted but cannot be used on consecutive nights.
However, I hope this helps answer your question.
Jen, itison Customer Support, 17:30, 21/02/22
Hi it says I can purchase the voucher with the option of extending out stay for an additional cost, how much would it be for an extra night ?
Valorie, 10:27, 02/03/22
Hi Valorie,
Thanks for getting in touch.
Your stay can be extended by a night for a supplementary charge; please discuss directly with the hotel for more information.
I hope this helps.
Courtney, itison Customer Support, 10:29, 02/03/22
Hi can I book 2 nights with this offer ?
21:33, 02/03/22
Hi there,
Thanks for getting in touch!
I can confirm multiple vouchers can't be used on consecutive nights. However, your stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
I hope this helps!
Laura, itison Customer Support, 10:15, 03/03/22
I would like to purchase one of the vouchers will you have availability for stay this Friday 11/3/22 ?
11:01, 10/03/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 11:24, 10/03/22