Matfen Hall stay, Northumberland

Matfen Village, Newcastle Upon Tyne, NE20 0RH

SOLD OUT
Matfen Hall stay, Northumberland Matfen Hall stay, Northumberland Matfen Hall stay, Northumberland Matfen Hall stay, Northumberland Matfen Hall stay, Northumberland

Overnight stay for two in a deluxe room with breakfast, a glass of Prosecco on arrival, full use of leisure & spa facilities plus an optional afternoon tea or dinner at Matfen Hall, Northumberland - save up to 52%

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Questions and answers

Can you book and pay extra for a massage or facial?

Trudi, 10:18, 06/05/19

Hi Trudi,

Thanks for getting in touch!

To discuss the possibility and cost of adding treatments to your booking, please contact Matfen Hall directly on 01661 886500 and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 10:34, 06/05/19

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Are pets allowed

donald, 07:26, 10/05/19

Hi Donald,

Thanks for getting in touch!

I'm happy to let you know pets are permitted at a supplementary charge of £20 per room per pet per night; payable directly to the hotel. Please contact Matfen Hall directly for further details on rooms suitable for pets.

I hope this helps!

Gillian, itison Customer Support, 09:22, 10/05/19

REPLY

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Would it be possible to pay a supplement for a third adult in a triple room?

17:46, 10/05/19

Hi there,

Thanks for getting in touch!

Our vouchers are for two people only, but you're welcome to contact Matfen Hall directly on 01661 886500 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 09:21, 12/05/19

REPLY

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Can I check what dates are available to book before purchasing the voucher?

12:54, 14/05/19

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Matfen Hall directly on 01661 886500 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 13:11, 14/05/19

REPLY

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When would I have to use it by? Thanks Karen

21:30, 16/06/19

Hi Karen,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used until Tuesday 30th July 2019, Sunday – Thursday; subject to availability.

I hope this helps!

Gillian, itison Customer Support, 09:11, 17/06/19

REPLY

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support[email protected] and we'll be happy to help.

What to expect

Overnight stay for two with a glass of Prosecco on arrival and breakfast OR

Overnight stay for two with a glass of Prosecco on arrival, traditional afternoon tea and breakfast OR

Overnight stay for two with a glass of Prosecco on arrival, £20pp dinner allowance and breakfast

Small print

Voucher is valid from Mon 29 Apr 2019 until Tue 30 Jul 2019, Sun – Thur; subject to availability.

Excludes Fridays, Saturdays and 2, 5, 16, 26, 27 & 30 May, 9 & 20 Jun and 7, 21, 24 & 28 Jul 2019.

Advance booking required. Voucher must be booked by Tue 16 Jul 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; max of 3; subject to availability.

Check-in 3pm, check-out 11am.

Deluxe or deluxe balcony double or twin room available.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Includes a 125ml glass of Prosecco on arrival; alcohol cannot be replaced with a soft drink.

Option 2 includes traditional afternoon tea on arrival and will be served with tea or coffee each. Set menu only; subject to change.

Option 3 includes a £20 per person dinner allowance to be used in The Conservatory bistro. Members can upgrade to dine in AA Rosette Library Restaurant for an additional £20pp (payable direct) for a £40pp spend. Menus are samples and subject to seasonal change. 

Vegetarian options are available; please advise hotel at time of booking.

Members can use the spa facilities from 10am on the day of arrival until 4pm on day of departure.

Wheelchair access available.

Max of 2 children under 14 permitted for a supplementary charge of £15 per child per night inc breakfast; please confirm with the hotel at time of booking.

Pets are permitted at a supplementary charge of £20 per room per pet per night; payable directly to the hotel. Please contact Matfen Hall directly for further details on rooms suitable for pets.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption. Please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Matfen Hall Hotel, Golf and Spa
  • Matfen Village, Newcastle Upon Tyne,
    NE20 0RH
  • Tel: 01661 886500
  • Website