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Can I check availability before purchase
08:35, 26/07/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the McKays Hotel directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:06, 26/07/19
Hi
Can you advise if my 7 yr old was to stay in our room how much it would be extra ?
Thanks
Nikki
Nikki, 15:18, 27/07/19
Hi Nikki,
Thanks for getting in touch!
I'm happy to let you know a maximum of 2 children are permitted for this deal, but you must upgrade to a family room for a supplementary charge of £30 per night.
I hope this helps!
Gillian, itison Customer Support, 10:55, 28/07/19
Looking for 2 family rooms 2 adults and 2 kids in each and 1 double room, from Sunday the 8th of December for 3 nights
16:30, 09/08/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the McKays Hotel directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:03, 15/08/19
If they don’t have my dates can I get a refund ?
Gillian, 10:54, 15/08/19
Hi Gillian,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the McKays Hotel directly and they'll be happy to discuss.
If you've bought a voucher and can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 11:03, 15/08/19
Do you have 2 double beds room for 2 adults and 2 children age 17 and 12?
If so how much extra would this be?
11:06, 18/09/19
Hi there,
Thanks for getting in touch!
I'm afraid only classic double or twin rooms are available with this deal but you're welcome to contact McKays Hotel directly by calling 01796 473888 and they'll be happy to advise further.
I hope this helps!
Jen, itison Customer Support, 11:26, 18/09/19
Where do I find out what dates are available?
11:07, 18/09/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the McKays Hotel directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:25, 18/09/19
Hi there
Have booked hotel for the three night bed and breakfast with dinner one night and when buying this voucher it was said weekend supplement would only apply for a one night stay,Magda booking reservations at McKays said that a £30 supplement for Saturday was applicable and was looking for proof the booking is provisionally booked and would be grateful if you could sort this please my booking is from 3 January for 3 nights thanks in advance. Kind regards David Rough
16:19, 25/11/19
Hi David,
Thanks for getting in touch!
I've sent you a wee email directly.
I hope this helps!
Gillian, itison Customer Support, 16:51, 25/11/19