Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can this offer be used on a Saturday?
Valerie, 08:40, 28/02/20
Hi Valerie,
Thanks for getting in touch!
I can confirm this deal is valid on a Saturday from 12noon–1pm, subject to availability.
I hope this helps!
Rachael, itison Customer Support, 09:04, 28/02/20
Is the exact menu
?
21:27, 29/02/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is for the set menu only which is subject to daily change. You're welcome to contact the team at The Gannet by calling 0141 204 2081 to discuss the menu in more detail.
I hope this helps.
Jen, itison Customer Support, 09:41, 01/03/20
Hi,
Does this deal include a drink?
Thanks
19:27, 02/03/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher doesn't include drinks with your meal.
I hope this answers your question though.
Wallis, itison Customer Support, 09:14, 03/03/20
will this end date be extended, if the restaurant does not open soon?
Karen, 10:22, 12/05/20
Hi Karen,
Thanks for getting in touch!
I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 11:13, 12/05/20
Can this deal be done as a takeaway ?
22:43, 18/06/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is for sit-in only and can't be used for take away.
I hope this helps answer your question.
Jen, itison Customer Support, 09:48, 19/06/20
Hi, given the COVID outbreak, are your vouchers valid for longer than 27 Sept? and if not, when do you plan to open again? thank you
10:28, 25/06/20
Hi there,
Thanks for getting in touch!
All the venues we work with are following Government guidelines on reopening but you're welcome to contact the team at The Gannet they'll be happy to advise further.
I'm also happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 10:44, 25/06/20