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Can I use this voucher for the 2nd of July?
10:40, 16/06/22
Hi there,
Thanks for getting in touch!
I'm afraid 2nd July is an excluded date and a booking for this date wouldn't be possible with an itison voucher.
However, I hope this helps answer your question!
Jen, itison Customer Support, 11:24, 16/06/22
Hi I was thinking about booking for the 3rd-4th sep would that be OK with this voucher many thanks
21:14, 16/06/22
Hi there,
Thanks for getting in touch!
I'm afraid the 3rd of September is an excluded date and a booking for this date wouldn't be possible with an itison voucher.
However, I hope this helps answer your question!
Caitlin, itison Customer Support, 09:23, 17/06/22
Hi, I would like to buy the Radisson red hotel deal for 1 night on 20th September- before I do I want to check availability. I tried phoning the hotel, but they said I need to contact Itison.
If you could let me know please 🤞
Thanks
David
david, 21:42, 18/06/22
Hi David,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 08:19, 19/06/22
All sorted, thanks for the quick reply 👍
david, 11:47, 19/06/22
Hi, I can see it excludes the 23rd of July. I was hoping to buy and use 22-23rd would I be able to use if for that?
11:31, 20/06/22
Hi there,
Thanks for getting in touch!
I can confirm this offer excludes 16th - 20th July, so the 23rd of July can be booked; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:56, 20/06/22
Hi,
Do you have availability on Saturday 13th August?
Thanks
22:31, 21/06/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Caitlin, itison Customer Support, 09:52, 22/06/22
Are you able to use this voucher on a weekend ? Looking to use it for Friday the 23rd of September
Courtney, 10:05, 22/06/22
Hi Courtney,
Thanks for getting in touch!
I'm afraid this voucher excludes the 23rd of September.
I hope this answers your question though.
Wallis, itison Customer Support, 10:20, 22/06/22
Hi can I use this voucher on 31st July and if so when I buy the voucher how do I go about booking at the hotel.
Many thanks.
Louise, 14:49, 23/06/22
Hi Louise,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 15:16, 23/06/22
I’m trying to book a twin room for 7th July .. can u tell me if thers availability before I purchase the voucher. I’ve tried phoning but thers no answer
20:28, 25/06/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 10:19, 26/06/22
Can I book 16 July please
11:54, 26/06/22
Hi there,
Thanks for getting in touch.
I'm afraid 16th - 20th July is excluded from this offer.
I hope this answers your question, though.
Courtney, itison Customer Support, 14:15, 26/06/22
Hi looking to book for Thursday 1st September for 1 night, is this date available?
12:50, 26/06/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 14:16, 26/06/22
Afternoon
Is this voucher available for 23 and 24 or 24 and 25 Sept 22
Thank you
Gary
Gary, 14:53, 28/06/22
Hi Gary,
Thanks for getting in touch!
I'm really sorry but I'm afraid the 23rd and 24th of September are excluded dates and so the voucher cannot be used during this time.
I'm sorry for the disappointment this may cause, but I hope this helps answer your question,
Laura, itison Customer Support, 15:21, 28/06/22
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Fri 1 Jul 2022 until Fri 30 Sep 2022, 7 days; subject to availability.
Excludes 1-2, 5, 7-10, 16-20 Jul, 23-24 Aug, 2-3, 9-10, 16-17, 23-24, 30 Sep 2022.
A supplementary charge of £30 is required for Friday stays and £40 for Saturday stays; payable directly to hotel.
Voucher must be booked by Fri 2 Sep 2022 (we don’t want you to miss out!).
Online bookings only.
Once booked voucher is non-refundable. You risk forfeiting your voucher if you cancel or re-schedule within 72 hours of your booking.
Multiple voucher purchases permitted. Vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 12noon.
Standard king or twin room available.
Rooms can be upgraded to a superior room for a supplementary charge of £25 per room per night: payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Option 3: Includes a choice of pizza each from the pizza menu only; menu is subject to change. Max of 3 vouchers per table. Vegetarian and vegan options are available. Please advise hotel when booking; please note there are no gluten / wheat free options available.
Option 3: Includes an Eden Mill G&T, cosmopolitan cocktail or pint of WEST beer each. Alcohol can be replaced with a soft drink.
Table may be required back after 1.5 hours.
Max of 1 child permitted; children are classed as ages 16 and under and stay free of charge when sharing with parents provided the room has a sufficient number of beds or space for a roll-in bed; please discuss directly with hotel. Please note a supplementary charge of £30 is required for an additional bed; payable directly.
Children ages 12 and under eat breakfast free when accompanied by at least one adult staying at a BB rate and eat dinner free from children's menu when accompanied by at least one adult paying full price for dinner; please discuss directly with hotel.
Max of 1 dog up to 15kg permitted at a supplementary charge of £10 per night; payable directly to hotel.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.