30 George Square, Glasgow, G2 1EG
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i have to colour my hair every 4 weeks should i colour it the week before or the week after the treatment and can i continue to colour it
11:39, 14/09/11
Hi There,
Thanks for getting in touch!
You should colour your hair either 3 days before, or 3 days following your treatment. For specific questions regarding your treatment, please call Rainbow Room International on 0141 226 3451.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 12:26, 14/09/11
Hi i have waist length dry hair. Would treatment be ok for me. Rene
rene, 20:21, 14/09/11
Hi Rene,
Thanks for getting in touch!
The treatment should be fine, however I would contact Rainbow Room International on 0141 226 3451 to discuss any specific requirements.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 10:07, 15/09/11
i have wavey hair it is a bit coarse and dry i have my hair coloured every 8 weeks my hair is short would this treatment be suitable
annemarie, 12:20, 14/09/11
Hi Annemarie,
Thanks for getting in touch.
Your hair should be fine for the treatment as it can be used on coloured and short hair. However for specific questions regarding your treatment, please call Rainbow Room International on 0141 226 3451.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 12:27, 14/09/11
Can this be done at the Stirling Branch of Rainbow Room??
Lyndsey, 13:41, 14/09/11
Hi Lyndsey,
Thanks for getting in touch.
I am afraid this voucher is only valid for redemption at the Rainbow Room International salon in George Square, Glasgow.
Please note however, that we work very closely with all deal providers and may have something more suitable in the future.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 13:44, 14/09/11
Do you have to come back in a few days to finish treatment or is it all done in the one visit?
Toni
16:01, 14/09/11
Hi Toni,
Thanks for getting in touch!
The treatment will be completed in one appointment, which will take approximately 3 hours.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 16:21, 14/09/11
Does the cost include the shampoo and conditioner that you need to use after this treatment?
Gillian, 20:53, 14/09/11
Hi Gillian,
Thanks for getting in touch.
This particular deal is for the treatment only and shampoo/conditioner is not included. Although specialised shampoos and conditioners are recommended following your treatment (which will be available from Rainbow Room International directly) for best results, it is not absolutely necessary.
To maintain your frizz-free luscious locks after treatment it is important to use a sodium-free shampoo and conditioner which are readily available at supermarkets/chemists etc.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 10:33, 15/09/11
Hi,
Can this treatment be done in late pregnancy?
Claire, 20:07, 15/09/11
Hi Claire,
Thanks for getting in touch.
The US Department of health do not recommend this treatment throughout pregnancy or breastfeeding.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 09:32, 16/09/11
hi i have a voucher for the keratin blow dry how safe is this treatment i have heard it contains formaldehyte im concerned about the safety of this treatment can you clarify this ellen
09:02, 16/09/11
Hi Ellen,
Thanks for getting in touch!
I can confirm that the Nano Keratin Brazilian blow dry does not contain formaldehyde and is completely safe. I am aware that other similar treatments, for example keratin blow dry, may contain such products. Should you have any specific questions it is best to contact your salon directly.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 09:30, 16/09/11
hi if i were to change my mind about this treatment would i get a refund and how do you do this ellen
09:17, 16/09/11
Hi Ellen,
Thanks for getting in touch.
At Itison we offer a 7 working day refund period, where you may obtain a full, no questions asked refund on an unredeemed voucher.
To do so please email support@itison.com with your request.
I hope this clarifies your query. However, if you have any further questions, problems or feedback please do not hesitate to get in touch.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 09:31, 16/09/11
HI I HAVE CHANGED MY MIND TO GET THE NANO BRAZILIAN BLOW DRY I HAVE SENT AN EMAIL TO CANCEL MY ORDER BUT DIDNT NO IF I SHOULD ADD MY VOUCHER CODE IN THE EMAIL MANY THANKS
11:32, 19/09/11
Is this treatment suitable for relaxed Afro hair?
17:10, 01/11/18
Hi there,
Thanks for getting in touch!
I'm afraid this is one of our old deals from 2011 and we're no longer able to sell vouchers.
You can find all of our current offers at www.itison.com and I hope you find a suitable deal there.
Courtney, itison Customer Support, 17:43, 01/11/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
1 x Nano Keratin Brazilian Blow Dry at Rainbow Room International George Square, Glasgow.
Duration of treatment: please allow approx 3 hours.
Voucher is valid until 30th November 2011; Monday, Tuesday, Wednesday and Friday 9am - 6pm, Thursday 9am - 8.15pm; subject to availability.
Hair may be coloured prior to the treatment as normal. Please refrain from colouring for up to two weeks following treatment.
Not suitable during pregnancy/breastfeeding.
Multiple vouchers can be purchased as gifts.
Advanced booking required. The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You risk forfeiting your voucher if you cancel within 24 hours of your appointment.
Vouchers must be surrendered for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
If you wish to discuss how it will work for your individual hair type, please call Rainbow Room International directly as they will happily discuss.