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hi ,will we be seated at ground level restaurant or is it strictly downstairs dining area on this deal ?
Andy, 09:16, 27/02/19
Hi Andy,
Thanks for getting in touch.
I can confirm this deal is for the Rogano restaurant only, which is situated downstairs.
I hope this answers your question.
Rachael, itison Customer Support, 09:22, 27/02/19
Hi Andy,
I'm really sorry for any confusion caused here but I can confirm this deal is for the Rogano Restaurant which is actually located upstairs.
I hope this helps.
Rachael, itison Customer Support, 10:51, 27/02/19
Your reply to Andy was this deal was in the Restaurant downstairs
The downstairs is the cafe
Can you confirm that the deal is for the restaurant upstairs
David
09:34, 27/02/19
Hi David,
Thanks for getting in touch although I'm sorry for any confusion caused here.
I can confirm the Rogano Restaurant is in fact located upstairs.
I hope this helps.
Rachael, itison Customer Support, 10:24, 27/02/19
Hi I would like to come with my husband and a friend and wondered if you could give us the same deal but for one person. basically i don't want to buy 2 vouchers when we are only 3 ,many thanks
Angela, 20:15, 27/02/19
Hi Angela,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Rogano directly on 0141 248 4055 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Ruth, itison Customer Support, 09:13, 28/02/19
It’s it the same sample menu all the time
carole, 10:00, 04/03/19
Hi Carole,
Thanks for getting in touch!
I'm happy to let you know this offer is valid for the Taste of Rogano menu only which is subject to change. The sample menu will give you an idea of the types of dishes you can expect, though.
I hope this helps!
Ruth, itison Customer Support, 10:13, 04/03/19
Who gets the service charge the waiting staff or Rogano? How does this differ from gratuities/ please?
Liz, 12:08, 19/03/19
Hi Liz,
Thanks for getting in touch!
I can confirm the service charge is a gratuity but is discretionary, so this can be removed from your bill at your request.
If you'd like to discuss the allocation of the service charge, you're welcome to contact Rogano directly on 0141 248 4055 and they'll be happy to discuss this further.
I hope this helps!
Ruth, itison Customer Support, 12:28, 19/03/19
Does this include the wine with each course?
Fiona, 13:21, 28/03/19
Hi Fiona,
Thanks for getting in touch!
I can confirm wine isn't included with this deal.
I hope this answers your query.
Ruth, itison Customer Support, 14:21, 28/03/19