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How much would it be to add a over night stay ? Is this offer available at weekends ?
Louise, 12:12, 08/09/19
Hi Louise,
Thanks for getting in touch!
Our vouchers are for a spa day only, but you're welcome to contact Scotland's Hotel & Spa directly on 01796 484 900 to discuss the possibility and cost of adding an overnight stay to your booking and they'll be happy to advise.
I'm happy to let you know the voucher can be used 7 days a week, and a supplementary charge of £10pp is required for Saturday and Sunday visits; payable directly to the spa.
I hope this helps!
Wallis, itison Customer Support, 13:31, 08/09/19
Hi,
Is it possible to buy the option for 2 and then the single optioning top of that so that 3 of us could come together for the 2 treatments and afternoon tea? It’s my mum and sister’s birthday within the same week and hoped to purchase as gifts :)
22:09, 17/09/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be purchased, however groups cannot be booked and receive treatment at the same time.
I hope this helps!
Wallis, itison Customer Support, 09:26, 18/09/19
I’ve read that groups are not able to book however if multiple deals (4) were sold, is there a possibility we could have this the same day? Thanks
19:11, 24/09/19
Hi there,
Thanks for getting in touch!
I can confirm multiple purchases are permitted, but groups cannot be booked and receive treatment at the same time. You're welcome to book on the same date, but treatments would be at different times; subject to availability.
I hope this helps.
Courtney, itison Customer Support, 09:11, 25/09/19
Hi do you have availability for two people for two treatments for Monday 4th november?
23:08, 24/09/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Scotland's Hotel & Spa directly on 01796 484 900 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 09:49, 25/09/19
Is it possible to get a refund?
Kimberley, 00:17, 07/10/19
Hi Kimberley,
Thanks for getting in touch!
If you need to cancel your order, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 08:19, 07/10/19