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What if I need to cancel
09:13, 17/01/20
Hi there,
Thanks for getting in touch!
I can confirm you risk forfeiting your voucher if you cancel within 48 hours of your booking.
I hope this answers your question.
Courtney, itison Customer Support, 09:23, 17/01/20
Hi there. Is the hotel pet friendly please? Deirdre
Deirdre, 20:12, 18/01/20
Hi Deirdre,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Gillian, itison Customer Support, 09:19, 19/01/20
Can I book a dog friendly room??
18:33, 28/01/20
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question, though.
Gillian, itison Customer Support, 08:00, 29/01/20
Do I book a room first at hotel or purchase vouchers
11:35, 31/01/20
Hi there,
Thanks for getting in touch.
To check their availability before buying a voucher, please contact Sligachan Hotel directly on 01478 650 204 and they'll be happy to discuss. You'll then be able to purchase your voucher and make booking with the hotel.
I hope this helps!
Jen, itison Customer Support, 12:27, 31/01/20
The hotel is closed until 14th February so I’m unable to find out if they have availability. I’ve called and emailed but not heard back. I don’t want to miss out on the offer so if I buy a voucher but can’t get booked in can I request a refund?
Nicola, 11:30, 01/02/20
Hi Nicola,
Thanks for getting in touch!
I'm sorry for the trouble but I can confirm if you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
If you are still having trouble getting through after purchasing, just let us know by either calling 0141 223 8843 or emailing support@itison.com and we will do our best to advise.
I hope this helps!
Jen, itison Customer Support, 13:55, 01/02/20
Can I get 2 twin rooms next to each other?
MR, 21:04, 06/03/20
Hi there,
Thanks for getting in touch!
To discuss the availability for a particular room type, please contact Sligachan Hotel directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:34, 07/03/20