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Buy a homeless person Christmas dinner & a gift

Buy Xmas dinner or a gift for homeless in Scotland, Newcastle and Manchester

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Buy a homeless person Christmas dinner & a gift

£5

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ITISON SPOTLIGHT

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£5 to buy Christmas dinner for a homeless person, or a gift for homeless children, families and individuals to open on Christmas morning

Ask us a question

If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

Any option to do Gift Aid?

Judy, 09:55, 11/12/18

Hi Judy,

Thanks for getting in touch!

I'm happy to let you know you can opt-in to Gift Aid once you've completed your donation.

I hope this helps, and thanks for supporting Social Bite!

Ruth, itison Customer Support, 10:32, 11/12/18

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Checking on the Social Bite vouchers... I can just delete all the vouchers emailed to me, yes?

10:36, 11/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm once a voucher has been purchased no further action is necessary, so you're welcome to delete the vouchers received by email.

I hope this helps, and thanks for supporting Social Bite!

Ruth, itison Customer Support, 10:38, 11/12/18

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have purchased 4 meals and completed Gift Aid - do i need to do anything with separate vouchers ?

12:53, 11/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 12:58, 11/12/18

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Does all the £5 donation go to the charity or does itison take a cut please

Deborah, 13:46, 11/12/18

Hi Deborah,

Thanks for getting in touch!

I'm happy to confirm that 100% of your donation will go directly to charity.

I hope this helps!

Gillian, itison Customer Support, 14:02, 11/12/18

Thanks for that and also do you stipulate the area that you would like the meals to go to please

Deborah, 14:05, 11/12/18

Hi Deborah,

Thanks for getting back in touch!

You don't need to choose a location when donating, I can confirm we will be sharing the donation internally based on the location customers are registered to.

I hope this helps!

Rachael, itison Customer Support, 14:28, 11/12/18

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Hi. Can I use Pay Pal please

Hilary, 19:20, 11/12/18

Hi Hilary,

Thanks for getting in touch!

Some customers may see the option to pay with PayPal (we're currently running a trial) at the checkout, but if this option doesn't appear I'm afraid you'd need to donate using a credit or debit card instead.

I hope this answers your question!

Gillian, itison Customer Support, 09:11, 12/12/18

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I've bought vouchers, do I need to click "mark as used?"

19:41, 11/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 09:06, 12/12/18

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Hi would like to buy homeless person dinner but would like to pay with PayPal. Is this possible

Angela, 21:43, 11/12/18

Hi Angela,

Thanks for getting in touch!

I hope this answers your question!

Gillian, itison Customer Support, 09:11, 12/12/18

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I've bought vouchers, do I need to click "mark as used?"

Anna, 23:06, 11/12/18

Hi Anna,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 09:06, 12/12/18

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I've bought vouchers, do I need to click "mark as used?"

Anna, 23:06, 11/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 09:06, 12/12/18

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I have just donated £10. 00 is that all I have to do? Do you make sure the money goes to the people you want it to go too?
Kind Regards Graham Thomson

Graham, 23:41, 11/12/18

Hi Graham,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 09:07, 12/12/18

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I purchased two neal vouchers, do i need to do anything or is that it? X

Elaine, 08:36, 12/12/18

Hi Elaine,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 09:06, 12/12/18

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Bought these last year and there was an option to gift them to someone else. Have bought a couple this year and just had to forward the voucher which doesn’t have the same impact

amanda, 08:49, 12/12/18

Hi Amanda,

You can still add a gift message to your vouchers! For info on how to do so, just head to http://help.itison.com/customer/en_gb/portal/articles/358892-can-i-buy-a-voucher-as-a-gift-.

I hope this helps!

Gillian, itison Customer Support, 09:07, 12/12/18

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Hi I’m unsure if there are any social bites in Glasgow, when reading the small print I noted partnership was with Newcastle and Manchester. Perhaps I’ve just missed something

Thanks
Lucy

Lucy, 08:54, 12/12/18

Hi Lucy,

Thanks for getting in touch!

I'm happy to confirm that Social Bite operates across Scotland, including Glasgow.

I hope this helps!

Gillian, itison Customer Support, 09:08, 12/12/18

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Does the vouchers bought in Scotland help the homeless in Scotland?

14:15, 12/12/18

Hi there,

Thanks for getting in touch!

You don't need to choose a location when donating, I can confirm we will be sharing the donation internally based on the location customers are registered to.

I hope this helps!

Rachael, itison Customer Support, 14:20, 12/12/18

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Ive just bought 1 xmas dinner and 1 gift for homeless person/child, I see at checkout a voucher to print I don't wish to purchase this donation as a gift do I need to do any more? or is my donation now completed ? regards Shirin Garside

23:22, 12/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 09:17, 13/12/18

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I note from previous posts I am not alone regarding the procedure after purchase, it isn't clear at all a straightforward explanation would good . Just an observation !

23:25, 12/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 09:17, 13/12/18

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I live in Ayrshire. Does Social Bite operate in this area?

Cally, 09:09, 14/12/18

Hi Deborah,

Thanks for getting back in touch!

I'm happy to confirm that Social Bite operates across Scotland. You don't need to choose a location when donating, we will be sharing the donation internally based on the location customers are registered to.

I hope this helps!

Courtney, itison Customer Support, 09:18, 14/12/18

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I have just purchased both of these vouchers and I believe they go directly to the charity. I was wondering then why I have also received these vouchers.

Jeanne, 12:39, 14/12/18

Hi there,

Thanks for getting in touch!

I'm happy to let you know don't need to do anything else - your donation will go straight to the charity.

We simply issue vouchers as confirmation of the donation and in case you made the donation as a stocking filler for someone else. We know a lot of customers do this, and they like to print the voucher out to pop in a card.

I hope this helps!

Gillian, itison Customer Support, 12:49, 14/12/18

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Would like to ask my 4 vouchers purchased stay in scotland please and also just checking that once purchased I do not need to do anything else.

Thank you.

17:31, 16/12/18

Hi there,

Thanks for getting in touch!

As your Home City is in Scotland, your donation will be made to Social Bite and you don't need to do anything else.

I hope this helps!

Gillian, itison Customer Support, 09:50, 17/12/18

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Hi,
Not a question but i just wanted to commend you guys for coming up with this fantastic idea of giving a homeless person a meal at xmas. At the time if my purchase there has been 62,500 deals bought with 9 days to go. Let's hope you break the 100,000. I will be getting all my friends to share on Facebook etc.

Well done again.

Brian.

Brian, 18:18, 16/12/18

Hi Brian,

Thanks for getting in touch, and for your support!

We've been blown away once again by the generosity of our customers, and the money raised is going to make a huge difference in 2019.

Thanks again, and have a lovely Christmas!

Gillian, itison Customer Support, 09:49, 17/12/18

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Hi I just purchased 8 vouchers,i wanted to gift them rather than give friends a present,i printed off one voucher but cannot get back to print off rest,can you help??
Sheila

Sheila, 12:28, 17/12/18

Hi Sheila,

Thanks for getting in touch!

For help with how to gift your vouchers, just head to http://help.itison.com/customer/en_gb/portal/articles/358892-can-i-buy-a-voucher-as-a-gift-.

I hope this helps!

Gillian, itison Customer Support, 12:59, 17/12/18

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How do I send the vouchers to Social Bite?

20:48, 18/12/18

Cancel from reading above they go direct and I only receive copies as confirmation of my order. Is this correct?

20:50, 18/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 09:06, 19/12/18

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Hello, I have just purchased 4 vouchers for this deal and its asking me to choose from 3 options, but I thought I would just give the money to the charity and they would do the rest. Am I suppose to choose one of them?

08:18, 19/12/18

Hi there,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 09:06, 19/12/18

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Looking at the Socialbite voucher and it simply says "Scotland." Where in Scotland? Can't I specify Aberdeen?

Removed - GDPR, 16:02, 19/12/18

Hi Ronnie,

Thanks for getting in touch!

You don't need to choose a location when donating, I can confirm we will be sharing the donation internally based on the location customers are registered to.

I hope this helps!

Ruth, itison Customer Support, 16:21, 19/12/18

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I have just donated £20 for the homeless
2 dinners and 2 gifts for children but i didn't manage to print out vouchers
what would I do with vouchers I assumed the charity dealt with the gift of £20

Rose, 09:14, 20/12/18

Hi Rose,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Ruth, itison Customer Support, 09:42, 20/12/18

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I have purchased some social bite vouchers and they are on my voucher screen with option to print off etc. Do I have to do anything else? I know it says not on your website, but it is confusing and I don’t want my donation to go astray.
Sorry if I’m missing the point.
Thanks

Neil, 12:26, 20/12/18

Hi Neil,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Gillian, itison Customer Support, 12:57, 20/12/18

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can i give in memory of my husband?

marie, 14:51, 20/12/18

Hi Marie,

Thanks for getting in touch!

I'm afraid we don't have a way for donations to dedicated or given in memory just now, but this is a really good suggestion so I've passed this on to our teams to take into account for future.

I hope this helps.

Ruth, itison Customer Support, 15:18, 20/12/18

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I'm donating from northern Ireland and would like my donation to go to my home town of Glasgow. How can I do this

Karen, 22:57, 21/12/18

Hi Karen,

Thanks for getting in touch!

You don't need to choose a location when donating, I can confirm we will be sharing the donation internally based on the location customers are registered to. You can set Glasgow as your home city by heading to https://www.itison.com/my/profile/email_preferences/edit

I hope this helps!

Rachael, itison Customer Support, 10:17, 22/12/18

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Once I have purchased is that it I don't have to hand the voucher to Social Bite Cafe do I?

Jane, 12:30, 22/12/18

Hi Jane,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 12:43, 22/12/18

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Ihave bought some vouchers and was given the voucher numbers to print or kep on the phone. Do I have to take them to socialbite to get the meals and presents I've ordered?
Regards Elaine.

Elaine, 09:25, 23/12/18

Hi Elaine,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 10:33, 23/12/18

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I'm guessing I don't have to do anything with the vouchers.

10:03, 24/12/18

Hi Elaine,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Courtney, itison Customer Support, 10:39, 24/12/18

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It is showing me 2 vouchers that I have paid for, do I have to do anything with them now? It mentions gifting them?

Carole, 10:53, 24/12/18

Hi Carole,

Thanks for getting in touch!

I'm happy to confirm that once a voucher has been purchased, no further action is necessary and your donation is complete.

I hope this helps, and thanks for supporting Social Bite!

Rachael, itison Customer Support, 11:46, 24/12/18

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Is this deal already sold out or will there be an opportunity to buy again?

13:30, 21/11/19

Hi there,

Thanks for getting in touch!

I'm afraid this is an older deal which has ended, but we're really proud of our work with Social Bite and hope to support them again for Christmas 2019.

I hope this helps!

Rachael, itison Customer Support, 14:18, 21/11/19

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If I buy this deal can you ensure it's for someone in Glasgow? X

Kirsten, 11:06, 01/12/19

Hi Kirsten,

Thanks for getting in touch!

I'm afraid this is an older deal which has ended, but we're really proud of our work with Social Bite and hope to support them again for Christmas 2019.

I hope this helps!

Rachael, itison Customer Support, 12:22, 01/12/19

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His can this be sold out?

21:40, 17/12/19

Hi there,

Thanks for getting in touch!

This is our drive from 2018 - to donate to this year's drive, just head to https://www.itison.com/Aberdeen/deals/buy-a-homeless-person-christmas-dinner-a-gift.

Thanks so much in advance for your generosity!

Gillian

Gillian, itison Customer Support, 09:16, 18/12/19

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Once a voucher has been purchased no further action is necessary.

Your money will go directly to Social Bite to pay for a homeless person to have Christmas dinner this year or buy presents for homeless families and children. Surplus funds will go towards feeding the homeless & long-term projects throughout 2019.

Christmas dinner: Social Bite has capacity to feed as many homeless people as necessary across 3 cities during the festive period. Any funds raised over and above this will be used to provide meals for homeless people at Social Bite through the year. Social Bite shops are also now open exclusively to homeless people in the evenings for 'Social Bite Suppers'.

Social bite are working with a charity partner in Manchester, The Mayor's Fund for Homelessness & Newcastle charity, Changing Lives – dinners (Manchester & Newcastle) & gifts (Newcastle only) bought in these locations will be donated to the charities via Social Bite.

Christmas gift: gifts will be supplied to support services who fast track families into secure accommodation.

Multiple voucher purchases encouraged. Option to send as a gift.

Voucher is not exchangeable for cash or valid with any other offers.

Buy a homeless person Christmas dinner & a gift

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£5 to buy Christmas dinner for a homeless person, or a gift for homeless children, families and individuals to open on Christmas morning

Ask us a question

Questions and answers

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