I used my Itison Credit to book a Tomahawk dinner for my wife and I, on the assumption the Voucher was valid from 6 Jan to 28 Feb as per the ‘What to expect’ column. It was my intention to book the dinner for 12 Jan which is my wife’s 71st birthday. Once I booked it would appear that this offer is only available briefly in February. If this is the case, please could I cancel this booking and I will look at other offers available with Itison.
Thanks for getting in touch!
I can confirm this offer is valid to use from Thu 6 Jan 2022 until Mon 28 Feb 2022, please note all vouchers must be booked 24hrs in advance and by Mon 7 Feb 2022.
Can you explain why there is £10 per person deposit when you are paying the full amount for the voucher ? Is this refunded ?
Susan, 00:06, 08/12/21
Thanks for getting in touch!
I can confirm the £10 deposit is to secure the table. I'm happy to let you know this £10 will be deducted from your final bill at the end or refunded if you haven't spent that much on top of the voucher.
Chateaubriand or tomahawk for two with a choice of two sides, sauces & salad with a glass of Prosecco each
Voucher is valid from Thu 6 Jan 2022 until Mon 28 Feb 2022, Mon - Thu 12noon - 4pm and 6pm - 9pm, Fri 12noon - 4pm and Sat - Sun 12noon - 2pm; subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
Excludes 13 - 15 Feb 2022.
Voucher must be booked 24hrs in advance and by Mon 7 Feb 2022 (we don’t want you to miss out!).
Please note, a £10pp deposit will be required to secure booking. This will be refunded or deducted from your final bill.
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
Multiple voucher purchases permitted.
Max of 3 vouchers per table.
Option 1: 700g Chateaubriand with a choice of 2 sauces and 2 sides served with tomatoes and mushrooms.
Option 2: 1200g tomahawk steak with a choice of 2 sauces and 2 sides served with tomatoes and mushrooms.
Menu is subject to change.
A supplementary charge is required per person for the following: scallops £10, smoked mussels £8; payable directly to restaurant.
Gluten / wheat free options available; please inform the restaurant at time of booking.
No vegetarian options available.
Includes 125ml glass of Prosecco each. Alcohol can be replaced with a soft drink.
Table required back after 2 hours.
No wheelchair access available.
Children permitted until 8pm.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.