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Stunning luxury treehouse stay, Fernie Castle

Ladybank, Cupar, KY15 7RU

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Stunning luxury treehouse stay, Fernie Castle Stunning luxury treehouse stay, Fernie Castle Stunning luxury treehouse stay, Fernie Castle Stunning luxury treehouse stay, Fernie Castle
£299
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Overnight stay for two in a luxury treehouse with a 4 course dinner, bottle of Prosecco, cheeseboard and chocolates at Fernie Castle; fairytale setting for a beautifully unique getaway

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Questions and answers

If I buy this deal and no dates are available that suit us, will I get a full refund ?
Thank you
LYNSEY

Lynsey, 22:41, 19/05/19

Hi Lynsey,

Thanks for getting in touch!

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 09:03, 20/05/19

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Hi there, was just wondering how long will this offer be available for? X

15:31, 20/05/19

Hi there,

Thanks for getting in touch!

I can confirm this voucher is valid from Mon 1 Jul 2019 until Mon 30 Sept 2019, 7 days; subject to availability.

I hope this helps!

Rachael, itison Customer Support, 15:42, 20/05/19

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Hi there,
I just wanted to double check ...

If I was purchasing this to go away with my partner do I need to select 2 in the quantity box? Or would that mean I was purchasing two stays?

Thanks so much x

Hayley, 14:31, 01/06/19

Hi Hayley,

Thanks for getting in touch!

I'm happy to let you know each voucher is valid for two people, so you would only need to buy one voucher.

I hope this helps!

Courtney, itison Customer Support, 16:44, 01/06/19

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Hi,
I would love to purchase this voucher but due to childcare there’s only a specific date I can do. Is there any way of checking this in advance?

Thanks
Gemma

20:52, 09/06/19

Hi Gemma,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Fernie Castle directly on 01337 810 381 and they'll be happy to discuss.

I hope this helps!

Jen, itison Customer Support, 09:24, 10/06/19

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How do you know what dates are available ? Looking at Saturday 6th July but can see where I can check this. Don't want to buy the voucher then find out I cant get this date.

Dominic, 13:50, 20/06/19

Hi Dominic,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Fernie Castle directly on 01337 810 381 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 14:06, 20/06/19

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Would we be able to stay a night with my daughter too, so the three of us in a room. She’s 7

Many thanks,

Kim

09:01, 30/06/19

Hi Kim,

Thanks for getting in touch!

I'm afraid children aren't permitted at this venue.

I hope this answers your question though.

Jen, itison Customer Support, 16:37, 30/06/19

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Hi there, was wondering if it’s possible to buy one voucher for one night then book the next night (full price) as I see you can’t use multiple vouchers. Thank you

22:14, 26/07/19

Hi there,

Thanks for getting in touch!

You're welcome to give Fernie Castle a call directly on 01337 810 381 and they'll be happy to advise further on their availability for consecutive nights.

I hope this helps!

Gillian, itison Customer Support, 10:17, 28/07/19

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

Overnight treehouse stay for two with a bottle of Prosecco, chocolates and a cheeseboard on arrival, 4 course dinner and a continental breakfast

Voucher is valid from Mon 1 Jul 2019 until Mon 30 Sept 2019, 7 days; subject to availability.

Excludes 27 - 28 Jul and 24 - 25 Aug 2019.

A supplementary charge of £30 per night is required for Saturdays & Sundays; payable directly to hotel.

Advance booking required. Voucher must be booked by Mon 2 Sept 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple voucher purchases permitted; max 2 per person.

Multiple vouchers cannot be used on consecutive nights.

Check-in from 3pm, check-out by 11am.

Treehouse suite only.

Includes a continental breakfast each.

Includes a 4 course set menu which can be viewed here, served in the main hotel; menu is subject to change. 

Vegetarian, gluten / wheat free options are available. Please advise hotel when booking. 

Included on arrival to the treehouse is a bottle of Prosecco, a cheeseboard, chocolates, soft drinks, beers and fresh fruit.

Linen and towels provided.

No children permitted.

No pets permitted.

No wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.