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I meant to buy the option 2 voucher to include the glass of champagne. Can I change the option 1 vouchers to option 2 ?
Gillian, 21:39, 27/10/18
Hi Gillian,
Thanks for getting in touch!
I'm afraid we can't exchange vouchers, but as it's less than 14 days since you purchased it's no problem to issue a refund. Just drop our customer support team a line at support@itison.com by 10/11/18.
I hope this helps!
Rachael, itison Customer Support, 09:33, 28/10/18
I have bought the Afternoon Tea for two gift. I would like to purchase another 1. Can I buy only one at a time?
Nicoka, 21:47, 20/12/18
Hi Nicoka,
Thanks for getting in touch!
You are absolutely welcome to order another voucher.
I hope this helps!
Gillian, itison Customer Support, 09:01, 21/12/18
As per my previous message I only want to purchase 1 more. The deals are for 2 people. Is there an option to buy just for one person?
Nicoka, 09:19, 21/12/18
As per my previous message I only want to purchase 1 more. The deals are for 2 people. Is there an option to buy just for one person?
Nicoka, 09:19, 21/12/18
Hi there,
Thanks for getting back in touch!
I'm afraid this offer is for 2 people only, and we can't offer a voucher valid for one.
I hope this answers your query.
Ruth, itison Customer Support, 09:58, 21/12/18
Hi
Is it possible to have 6 people on one table all using the vouchers as we've bought and would like to sit together?
Chloe
Chloe, 20:21, 24/01/19
Hi Chloe,
Thanks for getting in touch!
I'm afraid a maximum of two vouchers can be used per table.
I hope this answers your question though.
Wallis, itison Customer Support, 10:10, 25/01/19
When is the expiry date for afternoon tea at the Citizen.
Elizabeth, 15:30, 25/01/19
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid until Friday 22nd March 2019; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 15:41, 25/01/19
Hi, what Chamoagne is included in the deal? On the website it advertises Moet on the afternoon tea menu.
Catriona, 00:27, 10/02/19
Hi Catriona,
Thanks for getting in touch!
I'm happy to let you know that the champagne on offer is Laurent Perrier Brut; however this is subject to change.
I hope this helps!
Wallis, itison Customer Support, 09:56, 10/02/19
When is the voucher valid until, thanks
Irene, 18:53, 10/02/19
Hi Irene,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Friday 22nd March 2019, subject to availability.
I hope this helps!
Rachael, itison Customer Support, 09:04, 11/02/19