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Hi
Where can I leave a review as we received this deal as a gift and used it recently. It was absolutely awful and a complete ripoff. Food overcooked, deliberate tiny portions compared to when we have there many times before. I will not be back in the Citizen for a long time.
Karen
Karen, 09:13, 19/09/22
Hi Karen,
Thanks for getting in touch.
I'm really sorry your experience wasn't what you'd expected as we'd always hope you have a great time using our vouchers.
I'd really like to help here if you wouldn't mind letting us know a little more about your experience and voucher code at support@itison.com we'll be happy to lend a hand.
Hannah, itison Customer Support, 10:33, 19/09/22
How do you book a table via here? it says to book a table click on the link
Jennifer, 19:15, 27/09/22
Hi Jennifer,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
Just look for the 'How To Book' section on your voucher.
I hope this helps!
Lucy, itison Customer Support, 09:17, 28/09/22
Is steak pie included in this deal?
Miss, 14:20, 29/09/22
Hi there,
Thanks for getting in touch!
You can view a sample menu for this deal by heading to https://static1.squarespace.com/static/5e25cf33fcf7d67bbd30c86d/t/62c56488d308494e4911b478/1657103496409/TC+VIP+A4++-+9+June+2022.pdf.
Just keep in mind this is subject to change.
I hope this helps!
Gillian, itison Customer Support, 15:03, 29/09/22
Can it be used on Saturday all day?
Nerijus, 16:13, 06/10/22
Hi Nerijus,
Thanks for getting in touch!
Bookings can be made on Saturdays from 12noon - 12.30pm, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 16:23, 06/10/22
If i purchase this voucher today can I use it right away
12:38, 18/10/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm this offer is valid to use on the day of purchase; subject to availability and excluded dates.
I hope this helps!
Courtney, itison Customer Support, 13:39, 18/10/22
I’m trying to book but the only option is to choose the à la carte option, but I’ll be using the it is in voucher.
Mandy, 16:15, 26/10/22
Hi Many,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
If you already have a voucher, please email support@itison.com with your voucher code and we'd be happy to help.
I hope this helps!
Lucy, itison Customer Support, 16:23, 26/10/22