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This deal says multiple purchases not permitted but when you go to buy you have the option to purchase more than one. I want to buy 2 deals for 2 nights for 4 people to use each deal and go together on the same dates. Is this possible, I need this clarified.
Margaret, 16:49, 15/10/19
Hi Margaret,
Thanks for getting in touch and thanks for flagging!
I can confirm multiple purchases are not permitted and this has been updated at checkout. You're friends however are welcome to purchase another voucher through their registered account.
I hope this clears things up!
Rachael, itison Customer Support, 11:56, 16/10/19
Are dogs allowed
Margaret, 23:56, 27/12/19
Hi Margaret,
Thanks for getting in touch!
I'm happy to let you know a maximum of 2 pets are permitted at a supplementary charge of £10 per night; payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:36, 28/12/19
Can you please tell me if the bedrooms are upstairs and if so is there a lift. Thank you. Fiona
Fiona, 12:27, 31/12/19
Hi Fiona,
Thanks for getting in touch!
I can confirm there are rooms available both on the ground level and upstairs. However, there is no lift available.
I hope this helps!
Rachael, itison Customer Support, 13:21, 31/12/19
Hi are you pet friendly
Ann Marie, 20:01, 01/01/20
Hi Ann Marie,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per night; payable directly to hotel..
I hope this helps!
Courtney, itison Customer Support, 09:35, 03/01/20