2 The Muirs, Kinross, KY13 8AS
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Hi there
Are the lesuire facilities are at another hotel? If so, he’s far away is that please?
Thanks
16:34, 27/03/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher does include full use of the leisure facilities at The Windlestrae Hotel. For more information about the facilities, you're welcome to call The Green Hotel directly on 01577 863 467.
I hope this helps!
Gillian, itison Customer Support, 16:58, 27/03/18
Is there a double or twin room available on 5th June?
Jean, 16:27, 28/03/18
Hi Jean,
Thanks for getting in touch!
I'm really sorry as we seem to have missed your question before, but if you'd like to check specific availability before you buy your voucher, you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 13:47, 10/04/18
Can you please tell me if hotel is wheelchair accessible?
Lyla, 18:46, 28/03/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know wheelchair access is available. If you'd like to discuss your specific requirements, you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 09:10, 29/03/18
I have specific dates of Monday 21st May and Tuesday 22nd May in mind. Is there any way of confirming I can use this voucher on these dates, please?
13:36, 10/04/18
Hi there,
Thanks for getting in touch!
If you'd like to check specific availability before you buy your voucher, you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 13:44, 10/04/18
I know the Offer says Excluding 22 - 24 of June. Could we book the night of the 24th of June - checking out the 25th of June or is that included in the exclusion? Sorry probably a stupid question. In my head the exclusion means 22nd of June and checking out 24th of June? Thanks
Emma, 16:16, 18/04/18
Hi there,
Thanks for getting in touch.
I can confirm the 24th of June is excluded from this promotion, so I'm afraid you wouldn't be able to arrange a stay on this date.
I hope this answers your question.
Courtney, itison Customer Support, 16:43, 18/04/18
Is there a reduction on green fees at the golf courses if we buy this offer and take the 2 night option?
Thanks
Anne
11:46, 23/04/18
Hi Anne,
Thanks for getting in touch!
You're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay and any direct promotions.
I hope this helps.
Courtney, itison Customer Support, 11:56, 23/04/18
Hi there, I would like to book 1 night stay at this hotel. Can you get a family room for 2 x adults and 1x child 10 year old?
09:10, 30/04/18
Hi there,
Thanks for getting in touch!
A max of 1 child is permitted; ages 2 and under stay free with cots available on request, ages 2 – 11 require a supplementary charge of £20 and ages 12 – 16 years are £30 inc breakfast with all other meals charged as taken; please discuss with and pay directly to hotel.
I hope this helps!
Courtney, itison Customer Support, 09:20, 30/04/18
I note that one child is permitted but is there a family room available, with one single and one double bed?
Lorraine, 08:35, 05/05/18
Hi Lorraine,
Thanks for getting in touch!
I can let you know this voucher is valid for a stay in a double or twin standard room. If you'd like to discuss the set up of the room when accompanied by a child, you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to advise further.
I hope this helps.
Ruth, itison Customer Support, 09:55, 06/05/18
Do you allow dogs
09:59, 05/05/18
HI there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 dog is permitted at a supplementary charge of £10 per pet per night. You're welcome to discuss this with and pay directly to the hotel when booking your stay.
I hope this helps!
Ruth, itison Customer Support, 09:56, 06/05/18
I AM LOOKING TO BOOK THIS FOR SATURDAY THE 9TH OF JUNE IS IT BETTER VALUE FOR THE £59 OR THE £89
Stuart, 13:20, 10/05/18
Hi Stuart,
Thanks for getting in touch!
It really depends whether you're looking to dine at the hotel. Our £59 voucher is for bed, breakfast, a bottle of wine and use of the leisure facilities, whereas the £89 voucher also includes a dinner allowance of £20 per person, which can be used in Basil’s Grill or Jock’s Bar.
I hope this helps!
Gillian, itison Customer Support, 13:27, 10/05/18
I have already purchased one night in back in March . We are traveling up from Wales is it possible to purchase another 2 nights to run together
Jean, 21:18, 25/05/18
Hi Jean,
Thanks for getting in touch!
I'm afraid multiple vouchers can't be used on consecutive nights.
I hope this answers your question though!
Gillian, itison Customer Support, 09:55, 27/05/18
Does this include a round of golf?
22:30, 29/05/18
Hi there,
Thanks for getting in touch!
This particular deal doesn't include a round of golf, but you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay.
I hope this helps.
Courtney, itison Customer Support, 09:04, 30/05/18
Does this include a round of golf?
22:30, 29/05/18
Hi there,
Thanks for getting in touch!
This particular deal doesn't include a round of golf, but you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay.
I hope this helps.
Courtney, itison Customer Support, 09:04, 30/05/18
Does this include a round of golf?
22:30, 29/05/18
Hi there,
Thanks for getting in touch!
This particular deal doesn't include a round of golf, but you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay.
I hope this helps.
Courtney, itison Customer Support, 09:04, 30/05/18
Does this include a round of golf?
22:30, 29/05/18
Hi there,
Thanks for getting in touch!
This particular deal doesn't include a round of golf, but you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay.
I hope this helps.
Courtney, itison Customer Support, 09:04, 30/05/18
Does this include a round of golf?
22:30, 29/05/18
Hi there,
Thanks for getting in touch!
This particular deal doesn't include a round of golf, but you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay.
I hope this helps.
Courtney, itison Customer Support, 09:04, 30/05/18
Does this include a round of golf?
22:30, 29/05/18
Hi there,
Thanks for getting in touch!
This particular deal doesn't include a round of golf, but you're welcome to give The Green Hotel Golf & Leisure Resort a wee call on 01577 863 467 and they'll be happy to discuss the possibility of adding golf to your stay.
I hope this helps.
Courtney, itison Customer Support, 09:04, 30/05/18
Hi what is availability or deals for 3 adults?
Trish, 21:52, 30/05/18
Hi Trish,
Thanks for getting in touch!
I'm afraid this particular deal is based on 2 adults sharing only, but if you'd like to discuss the possibility of adding a third adult to your booking and the cost involved, you're welcome to give The Green Hotel Golf & Leisure Resort a wee call and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 08:53, 31/05/18
Do you have this coming wensday and Thursday available
Elizabeth, 19:48, 04/06/18
Hi there,
Thanks for getting in touch!
To check availability please contact The Green Hotel Golf & Leisure Resort directly, on 01577 863 467, and they'll be happy to advise.
I hope this answers your question.
Courtney, itison Customer Support, 09:16, 05/06/18
Hi was wanting to book to two night deal
We will not arriive till late on the fist night would we be able to have the meal on the second night
Carol, 09:59, 06/06/18
Hi there,
Thanks for getting in touch.
This particular deal includes dinner on the first night, but if you'd like to discuss the possibility of having this on the second night of your stay please contact The Green Hotel Golf & Leisure Resort directly, on 01577 863 467, and they'll be happy to advise.
I hope this answers your question.
Courtney, itison Customer Support, 10:08, 06/06/18
Hi
Can you book massages or facials at the leisure facilities?
Thanks
Trish, 12:38, 06/06/18
Hi Trish,
Thanks for getting in touch!
I'm happy to let you know there are spa facilities available to book at the sister hotel The Windlestrae, and for more information on this you're welcome to visit https://www.green-hotel.com/things-to-do/passport-to-windlestrae/
I hope this helps!
Ruth, itison Customer Support, 12:46, 06/06/18
Can i use this offer for 1 adult and 1 child rather than 2 adults?
Angela, 20:55, 13/06/18
Hi there,
Thanks for getting in touch!
The Green Hotel Golf & Leisure Resort have confirmed you're welcome to use this offer for one adult and one child.
I hope this helps!
Courtney, itison Customer Support, 09:09, 14/06/18
"is this available for 2 nights 2cd&3rd July please?"
rosemary, 16:52, 21/06/18
Hi Rosemary,
Thanks for getting in touch!
To check availability please contact The Green Hotel Golf & Leisure Resort directly on 01577 863 467 and they'll be happy to advise.
I hope this heps!
Gillian, itison Customer Support, 17:01, 21/06/18
Can you please clarify does a 2 year old child pay the supplement or not the conditions are a bit ambiguous.
Thanks
Alastair, 14:48, 29/06/18
Hi Alastair,
Thanks for getting in touch!
I'm happy to confirm children ages 2 and under stay free with cots available on request, ages 3 – 11 require a supplementary charge of £20 and ages 12 – 16 years are £30 inc breakfast with all other meals charged as taken; please discuss with and pay directly to the hotel.
We've had our terms updated accordingly.
I hope this helps!
Ruth, itison Customer Support, 16:09, 29/06/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with a bottle of Prosecco, breakfast and full use of facilities OR
Overnight stay for two with a bottle of Prosecco, dinner, breakfast and full use of facilities OR
2 night stay for two with a bottle of Prosecco, dinner on the first night, breakfast both mornings and full use of facilities
Choice of hotels:
- The Green Hotel
- Windlestrae Hotel
Voucher is valid from Mon 19 Mar 2018 until Fri 31 Aug 2018, 7 days; subject to availability.
Excludes 22 – 24 Jun and 20 – 22 Jul 2018.
A supplementary charge of £20 per night is required for Friday and Saturdays stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 10 Aug 2018 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel your booking; non-refundable once booked with hotel.
Multiple voucher purchases permitted; multiple vouchers cannot be used on multiple nights.
Check-in from 3pm, check-out by 11am.
Double or twin standard room available.
Rooms can be upgraded for a supplementary charge per room per night: feature room £20 or deluxe room £50; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes a bottle of Prosecco in room on arrival; cannot be substituted for a soft drink.
Option 2 and 3 includes a £20 per person dinner allowance and can be used in Basil’s Grill or Jock’s Bar; sample menu can be viewed here and is subject to change. Vegetarian options are available; please advise hotel at time of booking. Option 3 dinner is on the first night only.
Includes full use of leisure facilities inc the gym and swimming pool; please note leisure club is located in The Windlestrae Hotel.
Free onsite parking available.
Max of 1 child permitted; ages 2 and under stay free with cots available on request, ages 3 – 11 require a supplementary charge of £20 and ages 12 – 16 years are £30 inc breakfast with all other meals charged as taken; please discuss with and pay directly to hotel.
Max of 1 dog permitted at a supplementary charge of £10 per pet per night; please discuss with and pay directly to hotel.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.