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Can the voucher be used on Saturdays
Iain, 12:11, 27/11/18
Hi Iain,
Thanks for getting in touch.
I'm afraid this offer excludes Saturdays.
I hope this answers your question.
Rachael, itison Customer Support, 12:45, 27/11/18
I called the restaurant about the size of the tomo hawk steak. I was told it would be 1.2kg but the voucher now says 800g. What size will it be?
Thank you, Hannah
Hannah, 12:25, 28/11/18
Hi Hannah,
Thanks for getting in touch!
I can confirm voucher option 2 is valid for a 800g Tomahawk steak to share.
I hope this helps!
Rachael, itison Customer Support, 12:49, 28/11/18
I need to cancel my voucher as I can’t get dates can I have a refund
Moira, 10:43, 03/12/18
Hi Moira,
Thanks for getting in touch although I'm sorry to hear your order is no longer suitable.
If you'd like to request a refund just drop our customer support team a line at support@itison.com or you're welcome to give us a ring on 0141 223 8843.
I hope this helps in the meantime.
Rachael, itison Customer Support, 10:56, 03/12/18
If it buy this on Friday am I able to use it on Friday ?
Stephanie, 11:32, 11/12/18
Hi Stephanie,
Thanks for getting in touch!
This voucher is valid from Friday 1st February 2019 until Monday 1st April 2019; subject to availability, so couldn't be used this Friday I'm afraid.
I hope this answers your query.
Ruth, itison Customer Support, 11:51, 11/12/18
Hi
Could you replace the wine with a beer??
Thanks
Debbie, 13:27, 18/12/18
Hi Debbie,
Thanks for getting in touch!
I'm afraid the wine can only be replaced with a soft drink, but you can order beer directly if you'd prefer.
I hope this helps!
Gillian, itison Customer Support, 13:50, 18/12/18
Hi what do you get for this voucher? Is it 2 steaks n chips and wine ??? Also we’re hoping to use on 25th of January ( in city overnight for my birthday) is this available then ?
08:12, 17/01/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid for either a Sirloin or Rump steak for two served with home cut chips and a glass of wine each, or a Tomahawk sharing steak for two served with a side of home cut chips each, a choice of sauce and a bottle of wine to share.
This date isn't excluded from our offer, but all bookings are subject to availability.
I hope this helps.
Ruth, itison Customer Support, 09:07, 17/01/19
Have you got this for Saturday please
Nancy, 21:04, 05/02/19
Hi Nancy,
Thanks for getting in touch.
This particular offer excludes Saturdays, so I'm afraid vouchers can't be used for bookings on this day.
I hope this answers your question.
Courtney, itison Customer Support, 09:24, 06/02/19
Hi I would be looking to book this for fri 15th March am I correct in saying I would have to book it before 5pm on a fri? Thanks william
11:04, 06/02/19
Hi William,
Thanks for getting in touch!
I can confirm this voucher is valid to use 12noon - 5pm on Fridays, which means the latest booking can be taken at 5pm; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:23, 06/02/19
hi i received a voucher and it is online booking how to i do this please
Heather, 10:51, 22/02/19
Hi Heather,
Thanks for getting in touch!
You should be able to make a booking online following the URL given in the How To Book section of your voucher.
If you need a hand with this, just drop our customer support team a line at support@itison.com or you're welcome to give us a ring on 0141 223 8843.
I hope this helps in the meantime.
Ruth, itison Customer Support, 11:18, 22/02/19