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I purchased this voucher from for my Daughter & her Partner for Christmas for the boozy lunch. They were booked in yesterday at 1pm. I drove from Livingston to Bo’ness to pick them up and take them, dropped them off and went to come home. I then got a call to say you were closed and they had been trying to ring to find out what happened.
I then had to pay for a lunch for them both at another venue as they were dressed up and looking forward to their day out. That together with the price of petrol at the moment made it a rather expensive day for me. No idea what is going on, tried all yesterday to get in touch with them.
Denise, 11:35, 21/03/22
Hi there,
Thanks for getting in touch, though we're truly sorry to hear your experience.
We'd like to look into this further for you and would appreciate if you could email support@itison.com with your query.
I hope this helps in the meantime.
Courtney, itison Customer Support, 12:23, 21/03/22