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Is there no lunch or afternoon tea included in deal?
arlene, 10:44, 20/05/22
Hi Arlene,
Thanks for getting in touch!
I can confirm this voucher is for a 60 minute ESPA treatment and access to the leisure facilities for an hour prior, and doesn't include lunch or afternoon tea.
I hope this helps!
Courtney, itison Customer Support, 12:48, 20/05/22
Can I use this voucher tomorrow
09:33, 22/05/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 13:11, 22/05/22
The option to book for 2 people has sold out, can I buy 2 ‘1person’ vouchers and book for the same time?
09:02, 20/06/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm multiple voucher purchases are permitted and groups can be booked and receive treatment at the same time. Max of 2 per group, subject to availability. Please note there is only one couples room available.
I hope this helps!
Jen, itison Customer Support, 09:38, 20/06/22
Hi - can I check availability for a date before booking vouchers?
Julie, 13:39, 21/06/22
Hi Julie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Caitlin, itison Customer Support, 13:58, 21/06/22
Is this available tomorrow or Wednesday this week please
Helen, 20:37, 27/06/22
Hi Helen,
Thanks for getting in touch!
I can confirm that this voucher must be booked at least 5 days in advance.
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Caitlin, itison Customer Support, 09:54, 28/06/22
Hello,
Is there an option to have a pregnancy massage instead?
Thanks,
Alison
14:56, 30/06/22
Hi Alison,
Thanks for getting in touch!
I'm afraid this voucher isn't suitable for those that are pregnant or breastfeeding.
I hope this answers your question though.
Wallis, itison Customer Support, 15:32, 30/06/22