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Is on site parking available?
13:43, 05/01/20
Hi there,
Thanks for getting in touch!
The Spires Service Apartments Edinburgh has advised there is no on-site parking available.
I hope this answers your question.
Courtney, itison Customer Support, 14:46, 06/01/20
You say £99 for a 1 bedroom apartment. I had booked this in good faith but have since discovered that I need to pay an additional £30 for a Friday, however Spire rooms are only charging £135 for a stay in a 1 bedroom apartment on a friday. I checked 9th October. This means I'm only saving £5. This is not the 53% you're advertising. Booked in good faith, since discovered it's a bit of a rip off. Please refund in full. Email is
Sarah, 23:01, 02/05/20
Hi Sarah,
Thanks for getting in touch.
I can see you've been in touch with my colleague Courtney who has refunded your voucher for you.
I hope this helps and take care!
Jen
Jen, itison Customer Support, 12:18, 12/05/20
What happens if o book this and then can’t get the dates I am looking for ? Can I get a refund ? Beth
Beth, 18:20, 27/08/20
Hi Beth,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Spires Service Apartments Edinburgh directly on 0345 270 0090 and they'll be happy to discuss.
If you ever can't book your preferred dates with a voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 09:21, 28/08/20
Is it dog friendly? Cheers
Josep, 15:05, 10/10/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 pet is permitted. A £50 deep clean fee will be applied at the end of your stay; payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 16:10, 10/10/20
Hi do you have this fri/sat available 30th/31st for one adult and one child? 1 double bed required , looking to book through itison ...
Sharon, 15:41, 25/10/20
Hi Sharon,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Spires Service Apartments Edinburgh directly on 0345 270 0090 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 17:50, 25/10/20