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I dont understand about supplimentary charges - if I wanted to stay 1 night on 5th Dec would i have to pay extra?
Susan, 19:34, 12/11/19
Hi Susan,
Thanks for getting in touch!
I'm happy to clarify that you don't need to pay a supplement to stay on a Thursday night in December.
I hope this helps!
Gillian, itison Customer Support, 09:26, 13/11/19
Hi - when is the cream tea served please?
regards
Yvette Harvey
Yvette, 11:05, 28/11/19
Hi Yvette,
Thanks for getting in touch!
If you'd like to discuss when cream tea is served you're welcome to contact The Tontine Hotel directly, on 01721 720 892, and they'll be happy to discuss further.
I hope this helps!
Courtney, itison Customer Support, 11:23, 28/11/19
Can you use on a Saturday
Can I purchase this as a gift for someone else
12:43, 03/12/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used 7 days a week, although Saturday stays incur a supplementary charge of £20 from 3rd November - 31st March 2020, as well as £10 per night 1st - 31st March 2020; payable direct to the hotel.
I hope this helps!
Gillian, itison Customer Support, 13:03, 03/12/19
Hi, is there an option to add on dinner to the voucher?
Kind regards
15:03, 19/12/19
Hi there,
Thanks for getting in touch!
Our vouchers are for an overnight stay for two with breakfast, cream tea with a flute of Prosecco and homemade chocolates only, but you're welcome to contact The Tontine Hotel directly on 01721 720 892 to discuss the possibility and cost of adding dinner to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 16:08, 19/12/19
Hello, we have a baby and want to bring our own travel cot. Interested in this deal as no extra charge for under 2s. Does the standard double have space for compact travel cot? We want to know if there are baths in the ensuites as standard.
14:10, 20/12/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm under 2s do go free, and you're welcome to contact the Tontine Hotel directly on 01721 720 892 and they'll be happy to discuss the specific arrangements.
I hope this helps!
Gillian, itison Customer Support, 15:07, 20/12/19
Is this a dog friendly hotel?
Shirley, 23:55, 26/12/19
Hi Shirley,
Thanks for getting in touch!
I'm happy to confirm a maximum of 1 pet is permitted at a supplementary charge of £10 per night; payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 10:02, 27/12/19
are dogs that are staying allowed in the breakfast room
Jackie, 21:20, 03/02/20
Hi Jackie,
Thanks for getting in touch!
Although dogs aren't permitted in the main dining area, there is another area where breakfast can be served and your dog is welcome to join you.
I hope this helps!
Gillian, itison Customer Support, 09:28, 04/02/20
I would like to stay on Sunday 9th Feb. Is room available ?
Monica, 18:37, 05/02/20
Hi Monica,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Tontine Hotel directly on 01721 720 892 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:13, 06/02/20