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Traybake boxes delivered

UK delivery included

SOLD OUT

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Questions and answers

Can I have this delivered to another address as a gift?

Isabella, 14:31, 21/03/21

Hi Isabella,

Thanks for getting in touch!

I can confirm after purchase, you will receive a link on your voucher to the Letterbox Smiles Bakes site where you can redeem your voucher code and pop in the chosen delivery address.

I hope this helps!

Jen, itison Customer Support, 09:48, 22/03/21

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I want to buy 3 and have the tray bakes delivered to 3 different addresses. Is this possible?

18:04, 21/03/21

Hi there,

Thanks for getting in touch!

I can confirm after purchase, you will receive a link on your voucher to the Letterbox Smiles Bakes site where you can redeem your voucher code and pop in the chosen delivery address. You can purchase the vouchers together but they will need to be redeemed separately.

I hope this helps!

Jen, itison Customer Support, 09:48, 22/03/21

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I assume I get vouchers. How do I redeem them?

18:05, 21/03/21

Hi Isabella,

Thanks for getting in touch!

I can confirm after purchase, you will receive a link on your voucher to the Letterbox Smiles Bakes site where you can redeem your voucher code and pop in your delivery address.

I hope this helps!

Jen, itison Customer Support, 09:49, 22/03/21

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Do you deliver to Northern Ireland?

19:29, 22/03/21

Hi there,

Thanks for getting in touch!

I can confirm delivery is available for UK mainland only.

However, I hope this helps answer your question.

Jen, itison Customer Support, 09:38, 23/03/21

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Hi what is the packaging like and will I have time for a delivery for Easter? It’s an Easter gift for my friend thanks

Nina, 08:57, 29/03/21

Hi Nina,

Thanks for getting in touch!

I can confirm you will be able to see dispatch dates on the Letterbox Smiles Bakes site immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Jen, itison Customer Support, 09:42, 31/03/21

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Which of the tray bakes is nut free?

14:35, 06/04/21

Hi there,

Thanks for getting in touch!

I can confirm traybakes may include nuts, but you're welcome to view more Allergy Information by visiting https://letterboxsmiles.com/pages/about-us.

I hope this helps!

Courtney, itison Customer Support, 16:54, 06/04/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Mini luxury traybake box with 4 traybakes (choose 2 flavours) OR
  • Luxury traybake box with 6 traybakes (choose 3 flavours)
  • UK mainland delivery included

Small print

Options 1 & 2: Voucher is valid until Wed 26 May 2021; subject to availability.

Option 3: Voucher is valid until 31 Mar 2021; subject to availability.

Multiple purchases are permitted; max of 3 voucher per person.

UK mainland delivery included.

Orders are dispatched on a Wednesday with delivery on Thursday's and Friday's.

Maximum delivery: up to 2 working days. This may vary due to COVID-19 restrictions.

Traybakes last 7-10 days upon delivery and are best stored in the fridge or frozen to last longer.

Traybakes may include barley, milk, soya, egg, wheat and nuts.

Vegetarian options available.

Vouchers cannot be used in conjunction with any other discount or offer.

We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.

In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

Images used for illustrative purposes only.