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Can I have this delivered to another address as a gift?
Isabella, 14:31, 21/03/21
Hi Isabella,
Thanks for getting in touch!
I can confirm after purchase, you will receive a link on your voucher to the Letterbox Smiles Bakes site where you can redeem your voucher code and pop in the chosen delivery address.
I hope this helps!
Jen, itison Customer Support, 09:48, 22/03/21
I want to buy 3 and have the tray bakes delivered to 3 different addresses. Is this possible?
18:04, 21/03/21
Hi there,
Thanks for getting in touch!
I can confirm after purchase, you will receive a link on your voucher to the Letterbox Smiles Bakes site where you can redeem your voucher code and pop in the chosen delivery address. You can purchase the vouchers together but they will need to be redeemed separately.
I hope this helps!
Jen, itison Customer Support, 09:48, 22/03/21
I assume I get vouchers. How do I redeem them?
18:05, 21/03/21
Hi Isabella,
Thanks for getting in touch!
I can confirm after purchase, you will receive a link on your voucher to the Letterbox Smiles Bakes site where you can redeem your voucher code and pop in your delivery address.
I hope this helps!
Jen, itison Customer Support, 09:49, 22/03/21
Do you deliver to Northern Ireland?
19:29, 22/03/21
Hi there,
Thanks for getting in touch!
I can confirm delivery is available for UK mainland only.
However, I hope this helps answer your question.
Jen, itison Customer Support, 09:38, 23/03/21
Hi what is the packaging like and will I have time for a delivery for Easter? It’s an Easter gift for my friend thanks
Nina, 08:57, 29/03/21
Hi Nina,
Thanks for getting in touch!
I can confirm you will be able to see dispatch dates on the Letterbox Smiles Bakes site immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 09:42, 31/03/21
Which of the tray bakes is nut free?
14:35, 06/04/21
Hi there,
Thanks for getting in touch!
I can confirm traybakes may include nuts, but you're welcome to view more Allergy Information by visiting https://letterboxsmiles.com/pages/about-us.
I hope this helps!
Courtney, itison Customer Support, 16:54, 06/04/21