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Can I get access to spa when I book midweek
Audrey, 11:24, 16/02/23
Hi Audrey,
Thanks for getting in touch!
I'm afraid leisure access is not included, and can only be added for a supplementary charge on Saturdays. I'm sorry for the disappointment.
Fiona, itison Customer Support, 12:26, 16/02/23
Can we pay to go into the pool only as we have booked a Wednesday “spa in the city” slot
Laura, 16:22, 17/02/23
Hi Laura,
Thanks for getting in touch!
I can confirm this deal includes spa treatments for one or for two with 2 course lunch & Prosecco at Spa in the City.
You're welcome to contact Spa in the City directly on 0141 221 5230 to discuss the cost of their facilities and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 09:42, 18/02/23
Any other substitutes for lunch as I do not like the mains
18:55, 26/02/23
Hi there,
Thanks for getting in touch.
I can confirm lunch for this deal is from a set menu and I'm afraid this can't be substituted for other menu items.
I hope this answers your question though.
Hannah, itison Customer Support, 08:32, 27/02/23
I was wondering as part of the Marriott hotel massage deal, do they do pregnancy massages?
Thank you.
07:23, 17/03/23
Hi there,
Thanks for getting in touch!
I can confirm treatment is not suitable during the first 12 weeks of pregnancy.
I hope this helps!
Fiona, itison Customer Support, 09:07, 17/03/23
Is this a back massage too? Thats what im looking for
20:55, 20/03/23
Hi there,
Thanks for getting in touch.
I'm afraid a back massage is not included in this deal. The choice of treatments are: collagen eye treatment, holistic taster facial, oriental head massage and comforting foot and leg massage.
I hope this helps!
Fiona, itison Customer Support, 08:08, 21/03/23
Hi there,
Do you only have 7 days to use the voucher, or 7 days to book for the next month etc., - is the voucher valid after purchase for more than a week?
Thanks
10:04, 21/03/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used from Saturday 1st April until Friday 30th June 2023, Monday - Tuesday and Thursday 10am - 6pm, Wednesday 10am - 2pm, Friday 9am - 6pm and Saturday- Sunday 10am - 5pm; subject to availability.
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Caitlin, itison Customer Support, 10:23, 21/03/23
Good afternoon. How much would it be for the Two treatments for two with the 2 course lunch & glass of prosecco be, it would be during the week.
Thank you
Kind regards
Jane.
Jane, 16:22, 22/03/23
Hi Jane,
Thanks for getting in touch!
I'm happy to let you know that Option 2 includes 2 treatments for two with a 2 course lunch & glass of Prosecco, and costs £115.
I hope this helps!
Caitlin, itison Customer Support, 16:41, 22/03/23
If you pay £10 for leisure facilities (planning to go on a Monday) is it specific times to access sauna etc?
TRACEY, 08:05, 21/04/23
Hi Tracey,
Thanks for getting in touch!
I can confirm that leisure access is not included, however, can be added to Saturday bookings only for a supplementary charge of £10 per person; payable directly on arrival.
I hope this answers your question.
Caitlin, itison Customer Support, 09:16, 21/04/23