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just bought a voucher but I wanted it to be in Merchant City and not West End. The voucher says West End but I didn't see an option at the time of choosing. Can I use the West End voucher at Merchant City?
07:48, 20/07/19
Hi there,
Thank for getting in touch!
I'm afraid your voucher would only be valid in the Dumbarton Road branch but you can give us a wee call on 0141 223 8843 or drop us at email at support@itison.com and we'll do our best to help.
Jen, itison Customer Support, 12:14, 21/07/19
When it says an alcohol can be exchanged for a soft drink - does that include milkshakes & blizzards?
Jacqui, 14:40, 20/07/19
Hi Jacqui,
Thanks for getting in touch!
I'm afraid soft drinks don't include milkshakes or blizzards. The options would be draft soft drinks.
I hope this answers your question.
Jen, itison Customer Support, 11:10, 21/07/19
Also does it include swapping to smoothies and Floats?
Jacqui, 14:41, 20/07/19
Hi Jacqui,
Thanks for getting in touch!
I'm afraid soft drinks don't include smoothies or floats. The options would be draft soft drinks.
I hope this answers your question.
Jen, itison Customer Support, 11:10, 21/07/19
I’ve tried to purchase a deal, which is still live on the app but it says deal not available at this time...?
15:43, 27/09/19
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Courtney, itison Customer Support, 15:51, 27/09/19
I’ve tried to purchase a deal, which is still live on the app but it says deal not available at this time...?
15:44, 27/09/19
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Courtney, itison Customer Support, 15:51, 27/09/19