Maidens Road, Turnberry, KA26 9LT
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Are pets allowed ?
Lisa, 08:07, 19/04/21
Hi Lisa,
Thanks for getting in touch!
I'm happy to let you know 1 pet can stay for a supplement of £10 per pet, per night.
I hope this helps!
Gillian, itison Customer Support, 09:30, 19/04/21
How do you check availability?
08:23, 19/04/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Trump Turnberry directly and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:30, 19/04/21
Is there any cottages available that sleep 5?
08:51, 19/04/21
Hi there,
Thanks for getting in touch!
These vouchers are for four people only although, if it helps at all, I'm happy to confirm that under 3s go free.
I hope this helps!
Gillian, itison Customer Support, 09:29, 19/04/21
Would a family of 5 be able to stay under this deal? I have 3 children aged 3,4 and 6 and was hoping to book ? Thanks
Michelle, 09:11, 19/04/21
Hi Michelle,
Thanks for getting in touch!
These vouchers are for four people only although, if it helps at all, I'm happy to confirm that under 3s go free.
I hope this helps!
Gillian, itison Customer Support, 09:29, 19/04/21
Not so much a question, more just feedback. The information on the deal header is incorrect as the resort credit isnt available until June stays. Misleading!
09:41, 20/04/21
i can see this has been changed now but no feedback.
12:23, 20/04/21
Hi there,
Thanks for getting in touch although I'm sorry for any confusion here.
Our team have updated the title now to resolve this issue but thanks again for letting us know!
Rachael, itison Customer Support, 13:54, 20/04/21
The April-may voucher states 25th May can we arrive 25th for 3 nights
Sandra, 14:14, 02/05/21
Hi there,
Thanks for getting in touch!
I can confirm a stay can be booked to take place on the 25th May but to check their availability before buying a voucher, please contact Trump Turnberry directly and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 10:34, 03/05/21
Are we able to dine in the restaurants and specifically have breakfast in the hotel dining room? If this is not included, how much extra would this be?
thanks
19:34, 05/05/21
Hi there,
Thanks for getting in touch.
As this deal is for self-catering, breakfast isn't included. However, to discuss the possibility of adding breakfast, please contact Trump Turnberry directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 08:41, 06/05/21
Hi
The deal for 895
Full use of facilities include what?
21:44, 06/05/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher includes full use of the leisure facilities. If you have any further queries, please contact Trump Turnberry directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:12, 07/05/21
Can this be extended to 5 with a surcharge?
Scott, 06:36, 07/05/21
Hi Scott,
Thanks for getting in touch!
Our vouchers are for four people only, but you're welcome to contact Trump Turnberry directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 08:08, 07/05/21
Can I take my we toy cockapoo dog?
Karen, 08:02, 09/05/21
Hi Karen,
Thanks for getting in touch.
I can confirm a maximum of 1 pet is permitted at a supplementary charge of £10 per pet per night, please discuss directly with the hotel at time of booking.
I hope this helps!
Jen, itison Customer Support, 09:58, 10/05/21
Does this voucher comply with Itison 14 day cancellation period stated in your T&C’s? I am purchasing as a gift and need to confirm dates with Turnberry after I have the voucher!!
22:05, 26/05/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.
I hope this helps!
Wallis, itison Customer Support, 08:45, 27/05/21
Hi can the resort credit be used toward a spa session ?
Thanks
Gazorm, 11:38, 02/06/21
Hi there,
Thanks for getting in touch!
I can confirm the resort credit can be used on archery, air rifles, clay shooting, quad biking, kayaking, kitesurfing, stand-up paddleboards, horse riding, golf.
To discuss this further, please contact Trump Turnberry directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:45, 02/06/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Mon 7 Jun 2021 until Sun 26 Sept 2021, 7 days; subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
A supplementary charge of £50 is required for Saturday stays; payable directly to hotel.
Voucher must be booked by Mon 6 Sep 2021 (we don’t want you to miss out!).
Includes £100 resort credit to spend on activities inc: archery, air rifles, clay shooting, quad biking, kayaking, kitesurfing, stand-up paddle boards, horse riding, golf; subject to scheduling, age restrictions and availability. Please enquire directly.
Change of dates are available within 28 days of your arrival for a £25 fee. Bookings are non transferrable and non changeable within 7 days of arrival. Cancellation or non-arrival will result in forfeiting your voucher or incur a charge to the credit card used to secure.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 12noon.
Stay in a 2 bedroom cottage.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Please note a credit card will be taken upon booking.
Please note full facilities are included and complimentary mountain bikes are available; subject to availability
Children are permitted and included within the headcount. Children are classed as ages 4 - 12yrs. Under 3s go free.
Max of 1 pet permitted at a supplementary charge of £10 per pet per night; please discuss direct at time of booking.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.