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Waagyu Burger kit delivered

UK delivery - £7 P&P

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£29
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SPOTLIGHT

Brand new Waagyu Burger kit from the team behind the critically acclaimed Haar, St Andrews; feat. 4 specially sourced Wagyu burgers prepared with prime cuts & steak trimmings, sesame brioche buns, pancetta, caramelised onions & secret recipe burger mayo

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If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

Hi there,

I am interested in this deal, can you please tell me if the burgers are gluten free and if the rolls are wrapped separately, as I am coeliac?
Thanks
J Hartley

Julie, 17:40, 18/12/20

Hi,

1) Is it really Wagyu beef or just the best beef from around the UK?

2) Will the beef come raw or cooked? If cooked, how is it done: rare, medium etc.?

3) Is there an instruction of how to prepare attached?

Thank you.

Foodie, 08:04, 20/12/20

Hi there,

Thanks for getting in touch!

Waagyu Burger has confirmed the following;
1) The rolls provided are not gluten-free
2) The beef is Wagyu
3) The beef arrives raw, ready to be cooked at home
4) Instructions on how to cook are included in the box and on their website

I hope this helps!

Courtney, itison Customer Support, 14:31, 22/12/20

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Can you freeze the burgers?
Thanks

19:29, 20/12/20

Hi there,

Thanks for getting in touch!

Waagyu Burger has confirmed the burgers aren't suitable for freezing.

I hope this answers your question.

Courtney, itison Customer Support, 16:28, 22/12/20

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Is this available for free collection or do you have to go for delivery?

12:36, 22/12/20

Hi there,

Thanks for getting in touch!

I can confirm this offer is available for delivery only, and orders can't be collected.

I hope this answers your question, though.

Courtney, itison Customer Support, 12:42, 22/12/20

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Is the UK delivery cost included in this price?

Julie, 15:26, 02/01/21

Hi Julie,

Thanks for getting in touch!

I can confirm P&P is an additional £7 per kit.

I hope this helps!

Rachael, itison Customer Support, 10:32, 05/01/21

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If I buy today can it be on delivery list tomorrow?

Janice, 13:48, 06/01/21

Hi Janice,

Thanks for getting in touch.

I cna confirm deliveries are made on Thursdays only from 11am - 6pm. Tracking information will be sent on the morning of delivery.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

I hope this helps!

Jen, itison Customer Support, 13:55, 06/01/21

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Hi, I would like to buy this as a gift which I know I can but how can you pay for the p&p upfront so they don’t have to. Thanks

Ann-Marie, 21:58, 06/01/21

Hi Ann-Marie,

Thanks for getting in touch!

I can confirm you'll be able to redeem your voucher online after purchase and enter details and pay for delivery at this stage.

I hope this helps!

Rachael, itison Customer Support, 08:42, 07/01/21

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Hello.

I can see in the small print that deliveries are made on Thursdays only, so I just wanted to ask if a specific Thursday can be requested when ordering, if it's far enough in advance?

Thank you!

Yan, 09:39, 15/01/21

Hi Yan,

Thanks for getting in touch.

I can confirm deliveries are made on Thursdays only from 11am - 6pm. Tracking information will be sent on the morning of delivery.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

However, I hope this helps answer your question.

Jen, itison Customer Support, 11:50, 15/01/21

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What is the weight of each burger?

Allyson, 09:23, 19/01/21

Hi Allyson,

Thanks for getting in touch.

I can confirm the burgers are approximately 6oz patties.

I hope this helps.

Jen, itison Customer Support, 16:59, 19/01/21

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Hi there, do you know how long roughly this offer is running for please? Thank you.

Gillian, 16:01, 19/01/21

Hi Gillian,

Thanks for getting in touch.

I can confirm this voucher is valid until Thur 25 Mar 2021. I'm afraid we're unable to confirm how long the deal will be available to buy as it is subject to sales.

I hope this helps though.

Rachael, itison Customer Support, 16:49, 19/01/21

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Hello
I have just taken delivery of a Waagyu Burger kit which I expected to come with the buns into which to put the burgers? Should it not have done so?
Also can I freeze the burgers to keep them fresh as I will need to go and get some buns
Thank you

Carol

carol, 12:29, 21/01/21

Hi Carol,

Thanks for getting in touch.

I can confirm this offer includes 4 Barnets Bakery sesame brioche buns, so I'm sorry to hear this wasn't with your order. Please email support@itison.com and we'll be happy to look into this further for you.

Waagyu Burger has confirmed the burgers aren't suitable for freezing.

I hope this answers your question.

Courtney, itison Customer Support, 12:37, 21/01/21

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Would my order be delivered on Thursday this week if I booked today ?

Norma, 11:41, 25/01/21

Hi Norma,

Thanks for getting in touch!

I'm happy to confirm your order will be delivered on Thursday, if your voucher code is redeemed today.

I hope this helps!

Courtney, itison Customer Support, 12:46, 25/01/21

Delicious

Norma, 17:08, 30/01/21

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Hello, I notice that delivery is only on a Thursday. Do the burgers need to be cooked on the Thursday, or will they last to the weekend.
Thank you.

Karen, 16:47, 26/01/21

Hi Karen,

Thanks for getting in touch!

I'm happy to confirm your order can be enjoyed up to 48 hours after delivery, and all products have use by dates on them.

I hope this helps!

Wallis, itison Customer Support, 17:07, 27/01/21

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Can I send this offer to a friend?

15:43, 31/01/21

Hi there,

Thanks for getting in touch!

I can confirm you are welcome to send the voucher to a friend or you are welcome to have the order delivered straight to them. You can pop in their delivery address when placing your order on the Waagyu Burger site.

I hope this helps!

Jen, itison Customer Support, 09:39, 01/02/21

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Hi, the offer states ‘for two’ but I see there are four burgers, buns etc listed in the order... will this feed four people (two adults, two teenagers)?

Thank you

Lesley, 08:45, 12/02/21

Hi Lesley,

Thanks for getting in touch.

I can confirm the burgers included are approximately 6oz patties and Waagyu Burger have advised this deal is suitable for two people but you're of course welcome to share amongst four if that's suitable for your family.

I hope this helps.

Rachael, itison Customer Support, 09:33, 12/02/21

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Hi, I am interested in this deal but wanted to check if you deliver to Northern Ireland as that is where I am currently staying.

Elaine, 13:36, 12/02/21

Hi Elaine,

Thanks for getting in touch!

I can confirm they are unable to deliver to Northern Ireland at present.

However, I hope this helps answer your question.

Jen, itison Customer Support, 14:28, 12/02/21

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Hi does the burger patty have onions in them?

Rachel, 17:00, 13/02/21

Hi Rachel.

Thanks for getting in touch!

The burgers themselves don't have onions in them, although your kit will include a tub of slow cooked caramelised onions.

I hope this helps!

Gillian, itison Customer Support, 09:40, 15/02/21

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Hi, can I choose the delivery date? Thanks

Natalie, 18:42, 13/02/21

I see now it's on their own site with an itison code!

Natalie, 19:28, 13/02/21

Hi Natalie,

Thanks for getting in touch!

You will be able to select your chosen delivery date following your order, when you redeem your voucher online with Waagyu Burger.

I hope this helps!

Gillian, itison Customer Support, 09:10, 15/02/21

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How long after arriving is the meat good for. I.e. if I ordered and recieved this Thursday would it be ok until next Tues for a birthday?

Evelyn, 22:28, 15/02/21

Hi Evelyn,

Thanks for getting in touch!

The team at Haar have advised the Waagyu Burger can be enjoyed up to 48 hours after delivery, and all products have use-by dates on them.

I hope this answers your query.

Wallis, itison Customer Support, 09:46, 16/02/21

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Why does it say Uk wide delivery, when having tried to order today , was told no delivery to AB53?

Mandy, 18:18, 09/03/21

Could you please answer my question???

Mandy, 19:56, 13/03/21

Hi Mandy,

Thanks for getting in touch.

I'm sorry for the delay in our response, but I can confirm delivery is not available to certain postcodes. A full list can be found here: https://haarathome.co.uk/pages/nationwide-delivery-excluded-postcodes.

If this means your voucher is no longer suitable you're welcome to email support@itison.com for a refund within 14 days of purchase.

I hope this helps.

Courtney, itison Customer Support, 08:57, 15/03/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Waagyu burger kit for two consisting of 4 burgers, 4 Barnets Bakery sesame brioche bun, 4 slices of mature cheddar, 4 Henderson's Butcher pancetta, crispy baby gem lettuce, slow cooked caramelised onions and HaarBQ Burger Mayo
  • UK wide delivery; P&P £7 per kit

Small print

Voucher is valid from Thu 7 Jan 2021 until Thu 24 Jun 2021; subject to availability.

Multiple purchases are permitted.

UK wide delivery; P&P £7 per kit.

Please note delivery is not available to certain postcodes. A full list can be found here: https://haarathome.co.uk/pages/nationwide-delivery-excluded-postcodes

Deliveries are made on Thursdays only from 11am - 6pm. Tracking information will be sent on the morning of delivery.

Vouchers cannot be used in conjunction with any other discount or offer.

Desserts and drinks are available to add to your order for a supplementary charge; payable directly.

This item is non-refundable and we encourage you to check your goods upon receipt.

We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.

In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

Images used for illustrative purposes only.

Waagyu Burger kit delivered

£29
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