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Waverley Castle Hotel, Melrose

Waverley Road, Melrose, Roxburghshire, TD6 9AA

SOLD OUT
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£145
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SPOTLIGHT
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3 night stay for two at Waverley Castle Hotel, Melrose; idyllic location with breathtaking views of the Eildon Hills; enjoy a summer stroll along the River Tweed, a meander through Harmony Garden or a trip to the home of Sir Walter Scott - save up to 57%

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Questions and answers

Do they allow small dogs

Ellenor, 02:17, 07/07/21

Hi Ellenor,

Thanks for getting in touch!

I'm happy to let you know up to 2 dogs can stay per voucher for a supplement of £10 per pet per night, payable directly to the hotel.

I hope this helps!

Gillian, itison Customer Support, 09:37, 07/07/21

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How do I book using my Itison voucher for 3 nights?
Thanks,
Peter Connell

Peter, 17:07, 07/07/21

Hi Peter,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 17:20, 07/07/21

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Can I check availability before I buy the deal?

Averil, 19:39, 08/07/21

Hi Averil,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 09:13, 09/07/21

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Can’t find promotion code for Melrose

09:53, 09/07/21

Hi there,

Thanks for getting in touch!

I'm afraid there aren't any promotional codes available at the moment. I'm really sorry for the disappointment this will cause.

Just so you know for next time, we only issue promotional codes directly to our customers and not through any unofficial websites.

I hope this helps!

Wallis, itison Customer Support, 10:41, 09/07/21

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Can’t find code

09:54, 09/07/21

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Are you able to have dinner at Waverly Castle Hotel, and if so , where can I see an example of the menu? As it does not mention anything about that.

Janet, 11:53, 11/07/21

Hi Janet,

Thanks for getting in touch!

Our vouchers are for a 3-night stay with breakfast only, but you're welcome to contact Waverley Castle Hotel directly to discuss the possibility and cost of adding dinner to your booking and they'll be happy to advise.

I hope this helps!

Wallis, itison Customer Support, 09:29, 12/07/21

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What happens if I book a stay and the government introduce new restrictions on travel etc.?

19:41, 19/07/21

Hi there,

Thanks for getting in touch!

You can find out more about our Covid-19 guarantee at https://www.itison.com/guarantee.

I hope this helps!

Gillian, itison Customer Support, 08:52, 20/07/21

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Can two adults stay with a 5 month old baby in one room ?

Mrs, 18:18, 23/07/21

Hi there,

Thanks for getting in touch.

I can confirm children are permitted and included in the headcount. Max of 2 people per room.

I hope this answers your query.

Rachael, itison Customer Support, 10:18, 26/07/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • 3 night stay for two including breakfast each morning
  • Stay Jul - Aug OR Sep

Jul - Aug: Voucher is valid from Fri 2 Jul 2021 until Tue 31 Aug 2021, 7 days. Excludes 26-28 Jul, 2-5, 7, 9-12, 16-19 and 23-26 Aug 2021.

Sep: Voucher is valid from Wed 1 Sep 2021 until Sun 26 Sep 2021, 7 days. Excludes 6-9, 13-16 and 20-23 Sep 2021.

Bookings are subject to availability and possible changes or restrictions to opening times based on Covid guidelines.

Voucher must be booked by Fri 30 Jul 2021 (we don’t want you to miss out!). 

Online bookings only.

Once booked with hotel, the voucher is non-changeable or refundable. 

Multiple voucher purchases permitted.

Multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 3pm, check-out 10am.

Stay in a standard double or twin room.

Rooms can be upgraded for a supplementary charge per room per night: double/twin with a view £15, superior £30, deluxe double//twin with a view £50, superior with a view/premium £30; payable directly to hotel. 

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Parking available.

Children permitted and included in the headcount. Max of 2 people per room.

Max of 2 pets are permitted at a supplementary charge of £10 per pet per night; payable directly to hotel.

Wheelchair access available.

Advanced booking required or risk forfeiting your voucher.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.