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Waxify candles & bundles, delivered

Waxify candles & bundles, delivered Waxify candles & bundles, delivered Waxify candles & bundles, delivered Waxify candles & bundles, delivered Waxify candles & bundles, delivered

Scented candles or product bundle from Waxify Candles; choose 2 or 5 candles or a bundle including reed diffusers, room sprays, wax melts & candles - handmade in Scotland with over 80 scents to choose from - save up to 54%

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Questions and answers

Just payed 30 pounds there for 5 candles not sent me my code to pick candles I would like

John, 17:19, 13/10/20

Hi John,

Thanks for getting in touch!

I'm really sorry for the delay here. Although most of our voucher codes are generated instantly, for some deals this process can take up to 30 minutes.

Your voucher should have arrived shortly after you posted this question and you can also view it by heading to https://www.itison.com/my/complete_orders/.

I hope this helps!

Gillian, itison Customer Support, 17:37, 13/10/20

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Hello, any update on my email week ago regarding the website asking for payment even though I put the voucher code in.
Thanks

13:01, 03/11/20

Hi there,

Thanks for getting in touch!

Our support team have responded to your email now so I hope this helps!

Rachael, itison Customer Support, 13:38, 03/11/20

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How do I redeem the voucher with the company as can’t see option to use code on their website

Wilkinson, 10:41, 04/11/20

Hi there,

Thanks for getting in touch.

After purchasing, you'll be given a link and instructions on how to redeem your voucher.

I hope this helps!

Jen, itison Customer Support, 11:10, 04/11/20

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how do i get voucher code to order candles

22:11, 12/11/20

Hi there,

Thanks for getting in touch!

Although most of our voucher codes are generated instantly, for some deals this process can take up to 30 minutes.

Your voucher code should arrive with you shortly after you purchase this deal.

I hope this helps!

Rachael, itison Customer Support, 08:56, 13/11/20

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Credit code used - does this not cover P&P?
Cost for candles £14 credit £18. Did not have opportunity to select fragrance preferred - do I just have to receive sender's choice!

frances, 10:05, 17/11/20

Hi Frances,

Thanks for getting in touch!

I can confirm P&P is charged when checking out on the Waxify website.

You will be able to choose your scents when redeeming your code on the Waxify website, once you've purchased your voucher.

I hope this helps!

Jen, itison Customer Support, 10:40, 17/11/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • Choice of 2 or 5 scented candles
  • Scent gift bundle including 2 x reed diffusers, 2 x wax melts, 2 x room sprays and 2 x scented candles
  • UK P&P - £2.95 

Small print

Voucher is valid from Mon 12 Oct 2020 until Sun 10 Jan 2020; subject to availability.

Multiple purchases permitted. Only one voucher can be used per transaction.

P&P £2.95 per order

Maximum delivery: up to 5 working days. This may vary due to COVID-19 restrictions.

Option 1: Choose 2 scented candles from over 80 scents.

Option 2: Choose 5 scented candles from over 80 scents.

Option 3: Scent gift bundle including 2 x reed diffusers, 2 x wax melts, 2 x room sprays and 2 x scented candles - choice of scents for each item.

Vouchers cannot be used in conjunction with any other discount or offer.

We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 28 days of receipt of your goods.

You must return the goods in the condition that you received them. We shall not accept used products or those sent in an unsuitable condition.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

Images used for illustrative purposes only.

Waxify candles & bundles, delivered

from £14