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Does everyone attending need 1 ticket each person or is it 1 ticket per family?
Thank you
11:43, 13/09/23
Hi there,
Thanks for getting in touch.
I can confirm all guests require a ticket.
I hope this helps!
Hannah, itison Customer Support, 14:05, 13/09/23
Hi. I have tickets to see santa on 9th Dec. To see the reindeer can we just pay on the day to see the reindeer? As there are no slots left on 10th
Steph, 13:46, 13/09/23
Hi Steph,
Thanks for getting in touch.
I'm afraid all tickets must be purchased in advanced for this event.
I'm sorry for the disappointment caused here but I hope this answers your question,
Lucy, itison Customer Support, 15:49, 13/09/23
Hi, is there any cancellation list for friday 22nd december, at all? As we got the othee things but thats sold out.
Thanks
Laura, 19:06, 15/09/23
Hi Laura,
Thanks for getting in touch.
I'm afraid once a date is sold out we're unable to allocate any more tickets.
I'm sorry for the disappointment caused here but I hope this answers your question.
Rachael, itison Customer Support, 10:21, 16/09/23
Is there a cancellation list? As we are looking for the same date and would love to see the reindeer.
Siobhan, 19:23, 17/09/23
Hi Siobhan,
Thanks for getting in touch!
I'm afraid once a slot has sold out, we're sadly unable to issue any more tickets.
I'm sorry for the disappointment this will cause, but I hope this answers your question.
Fiona, itison Customer Support, 09:23, 18/09/23
In the small print it says "Voucher acts as ticket. Advance booking is not required." Therefore, does this indicate you can turn up and pay on the day?
22:11, 30/09/23
Hi there,
Thanks for getting in touch.
I'm sorry for any confusion, but I can confirm tickets need to be purchased through itison ahead of your chosen date, as these aren't available to purchase on arrival.
After buying your itison tickets, no further booking is required though.
I hope this clears things up!
Wallis, itison Customer Support, 12:36, 01/10/23
It says it starts on Friday the 1st of December but that date doesn't appear?
12:11, 12/11/23
Hi there,
Thanks for getting in touch.
I'm afraid Friday 1st December has sold out now.
I hope this answers your question though,
Lucy, itison Customer Support, 13:10, 12/11/23